Highlights of the job

 

EPCOR Water Services is hiring a full-time temporary (up to 8 months) Post-Secondary student to work with the Regulatory & Business Planning team working out of the Rossdale Water Treatment Plant in Edmonton, Alberta.

 

We are accepting applications from current EPCOR Employees as well as external candidates. EPCOR Employees please ensure you have used your "@epcor.com" email address.

 

As part of EPCORs Regulatory and Operational Excellence group, the Stormwater Rates group is responsible for ensuring stormwater utility rate revenue is captured accurately and completely.  The Stormwater Rates group assess and manage the billing factors used to determine customers' monthly stormwater utility service charges.  

 

As the Stormwater Rates Student, you will be responsible for supporting the Stormwater Rates group in ensuring that Drainage Services Stormwater Utility rate revenue is captured accurately and completely. This position will contribute towards ensuring the accurate assessment and input of customer property information into the billing system in a manner that supports customer equity.

 

What you'd be responsible for

 

As part of the Regulatory & Business Planning team you will be providing support to the Manager, Rates and your key accountabilities will include, but are not limited to:

 

• Ensuring ongoing new entries into the billing system are completed on-time. 
• Assisting in clearing a backlog of potential billing updates.
• Maintaining and reviewing billing information for accuracy.
• Ensuring billing assessment are conducted in a consistent manner.
• Conducting comprehensive research for residential and non-residential properties to ensure accurate and equitable stormwater billing.
• Ensuring adherence to policies and procedures as prescribed in the Drainage Utility Bylaw.
• Completing stormwater utility billing adjustments. 
• Supporting customer engagement work where required
• Providing accurate and on-time delivery of projects and initiatives.
• Providing assistance to colleagues to resolve problems.
• Identifying and making recommendations for improvements.
• Supporting the continual review and improvement of existing procedures that will enable greater efficiency and effectiveness.
• Assisting other stakeholders as requested.

 

What's required to be successful

 

Qualifications, experience and behaviors you possess are:

 

• Currently enrolled in a Business Administration/Commerce program with a recognized post-secondary education institute.
  • May consider other programs if they are from a related field
• Proven ability to:
  • Work independently with minimal guidance.
  • Learn and utilize different IT systems.
• Intermediate skills in Microsoft Office, specifically Word and Excel.

 

Additionally these are desirable skills and/or experience for the successful candidate to have:

 

• Experience working with land titles, legal descriptions, parcel consolidations, subdivisions, development permits, land uses and land zones is desired.
• Ability to understand and apply a complex billing structures.
• Knowledge of regulatory and policy environments and processes.

 

As our best candidate, the qualifications (skills and behaviours) listed above are supplemented with the ability to apply analytical and problem solving skills to solve different problems that challenges you to think strategically. You need to be a critical thinker combined with the ability to apply a high level of initiative and motivation to ensure that the results produced are highly reliable.

 

Other important facts about this job

 

Jurisdiction: CSU52

Grade: SEPT

Wage: $34.84 per hour

Hours of work: 40 hours per week - Monday to Friday

Location: Rossdale water Treatment Plant, Edmonton AB

 

EPCOR Employees please ensure you have used your "@epcor.com" email address for seniority purposes.

 

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Please note the following information:

 

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.