Sales Supervisor | |
| Job ID | DE-94-03-45-E8-31 |
| Company | Linhan Accessories Ltd. |
| Location | Calgary |
| Province | Alberta |
| Date Posted | 2024-02-13 |
| Posted Until | 2024-08-11 |
| Job Type | Full-time |
| Job Category | Retail |
| Description | |
| Work Location: 3625 Shaganappi Trail NW E015, Calgary, AB T3A 0E2 Terms of Employment: Full-time, Permanent Company Info: A retail store located in CF Market Mall in Calgary carrying varieties of kids backpacks, pencil cases, stationery and hair accessories, etc. Job Duties: 1. Lead and motivate the sales team to achieve and exceed sales targets; Supervise the daily activities of sales associates, providing guidance, support, and leadership to ensure a cohesive and efficient team. 2. Provide excellent customer service by assisting customers, addressing inquiries, and resolving any issues promptly. 3. Recruit, train and onboard new sales associates, ensuring they are well-versed in product knowledge and customer service standards. 4. Monitor and analyze sales performance metrics to identify areas for improvement and implement strategies to optimize results; Conduct regular performance reviews for sales staff, providing constructive feedback, setting goals, and recognizing achievements. 5. Lead by example by actively engaging in selling activities, providing excellent customer service, and driving sales to meet and exceed targets; Collaborate with store management to develop and implement effective sales and promotional strategies. 6. Maintain a visually appealing and organized store environment, ensuring merchandise is displayed attractively. 7. Handle inventory management, including restocking and conducting regular stock checks; Evaluate inventory levels and place orders for merchandise to maintain optimal stock levels and meet customer demand. 8. Foster a positive and collaborative work environment, encouraging teamwork and open communication. 9. Assign daily tasks and responsibilities to sales associates based on business priorities and individual strengths. 10. Review and approve returns in accordance with the company's policies, ensuring customer satisfaction and adherence to guidelines. 11. Develop and communicate work schedules for sales staff, taking into account peak business hours, employee availability, and business needs. 12. Generate regular reports on sales volumes, merchandising trends, and personnel matters. Analyze data to identify opportunities for improvement and inform decision-making. 13. Address and resolve issues such as customer complaints, supply shortages, and any challenges that may arise in day-to-day operations. Qualifications: 1. College diploma in business, marketing, or a related field 2. Proven previous experience in retail sales for at least 1-2 years in a supervisory or management role 3. Strong leadership skills and the ability to motivate and inspire a sales team. 4. Ability to multitask, prioritize, and manage time effectively. 5. Detail-oriented with a focus on providing exceptional customer service. 6. Able to work in a fast-paced environment and good sense of teamwork | |
| Start Date | As soon as possible |
| Salary | $22.00 / Hour |
| Languages | English |
| How To Apply | By email: tsglobalhiring@gmail.com |
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