Répartiteur(rice) / Dispatcher

Great company. Great people. Great opportunities.

As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional duties include the following:

• Schedule drivers and organize dispatch of all equipment for the branch

• Assist in taking customer telephone orders for deliveries, pickups and service

• Arrange for all emergency field repairs

• Answer customer calls and review driver schedules in order to fulfill customer requests

• Assist Inside Sales team as needed

• Other duties assigned as needed

Job Requirements:

• High School diploma or equivalent

• Valid driver's license with acceptable driving record

• Technical knowledge of DOT/Federal Motor Carrier rules and regulations

• Diligent attention to safety

• Strong ability to multitask in a fast-paced environment

• Superior customer service, teamwork and verbal/written communication skills

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

DISPATCHER - IN FRENCH

A titre de repartiteur a United Rentals, vous serez responsable d'organiser la repartition quotidienne de l'equipement de la succursale de maniere opportune et securitaire. Sans vous, nos clients ne peuvent pas repondre a leurs besoins operationnels; voila pourquoi nous sommes a la recherche d'un professionnel integre qui respecte et comprend les exigences du travail.

Votre solide ethique de travail, votre fiabilite et votre attitude positive feront de vous un atout pour notre succursale et l'ensemble de notre organisation. Si vous souhaitez avoir la possibilite de vous tailler une place au sein du plus grand loueur d'equipement au monde, envisagez un avenir chez United Rentals. Vous recevrez le soutien d'une equipe de direction fiable qui vous aidera a atteindre vos objectifs. Ce poste a la fois complexe et gratifiant vous ouvrira la voie vers de nouveaux debouches professionnels.

Responsabilites complementaires (liste non exhaustive) :

• Organisez l'horaire des chauffeurs et la repartition de tout l'equipement pour la succursale

• Aider a prendre les commandes telephoniques des clients pour les livraisons, les ramassages et le service

• Organiser toutes les reparations d'urgence sur le terrain

• Repondre aux appels des clients et revoir les horaires des chauffeurs afin de repondre aux demandes des clients

• Assister l'equipe commerciale interne au besoin

• Autres responsabilites en fonction des besoins

Exigences du poste :

• Diplome d'etudes secondaires ou equivalent

• Permis de conduire en cours de validite et dossier de conduite acceptable

• Connaissances techniques en matiere de regles et de reglements du Department of Transportation/Federal Motor Carrier (ministere des Transports)

• Souci pousse de la securite

• Forte aptitude a gerer plusieurs taches a la fois dans un environnement rapide

• Sens du service a la clientele et du travail d'equipe, competences en communication verbale et ecrite

Ce poste est considere comme un poste critique en matiere de securite aux fins des politiques et procedures de United Rentals.

Dispatcher - Trench

As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time.  Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional duties include the following:

• Daily scheduling of UR Drivers and outside haulers with proactive forward planning

• Manage constant change to the daily schedule to meet customer demands

• Manage inter-company transfer hauling

• Communicate Driver schedules and expectations

• Become expert on dispatch system, supporting applications, and dispatch processes

• Be a key player in the daily branch planning meeting

• Monitor and perform to dispatch metrics

• Provide excellent service to both external and internal customers

• Communicate with the team clearly, concisely, and honestly

• Assist in taking customer telephone orders for deliveries, pickups and service

• Assist Inside Sales team as needed

• Other duties assigned as needed

Job Requirements:

• College degree preferred or equivalent experience

• Diligent attention to safety

• Strong ability to multitask in a fast-paced environment

• Superior customer service, teamwork and verbal/written communication skills

• Keen attention to detail

• Analytical and processes oriented

• Planner, preparer, problem solver, decision maker

• Valid driver's license with acceptable driving record

• Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.