Hotel Managing Supervisor | |
| Job ID | 3E-87-BD-D2-73-55 |
| Company | Canada’s Best Value Inn |
| Location | Saint John |
| Province | New Brunswick |
| Date Posted | 2019-02-26 |
| Posted Until | 2019-08-25 |
| Job Type | Full-time |
| Job Category | Hospitality |
| Description | |
| Canada’s Best Value Inn – Saint John a busy and well establish hotel located at 10 Portland Street, Saint John, NB urgently requires a Hotel Managing Supervisor to ensure the smooth & efficient operations of the hotel. Job Type: Permanent, full time position Overtime applies after 44 hours @ 1.5 times the wage | |
| Start Date | As soon as possible |
| Salary | $20.00 Per Hour For 35-40 Hours Per Week |
| Education Requirements | Completion of secondary school; Completion of a Diploma program in Marketing/Business/Hotel Management or any related field will be an asset. |
| Essential Skills | •Establish staff work schedules and procedures and co-ordinate activities with other departments; •Establish work schedules and procedures and co-ordinate activities with other departments; •Supervise daily shift process and ensure that the staff adhere to standard operating procedures; •Resolve work-related problems and prepare and submit progress and other reports •Hire and train staff in job duties, safety procedures and company policies •Oversee work of front desk personnel to ensure that optimal level of service and hospitality is provided to the guests; •Assist hotel guests with special requests and supervise front desk to ensure the prompt fulfillment of any requests; •Assist during the check in and check out processes to ensure that all activities are handled efficiently; •Oversee the work of the housekeeping staff; •Resolve customer issues and complaints in a prompt and efficient manner to maintain a high level of customer satisfaction and ensure business retention; •Ensure smooth working of the computer system and arrange for periodic repair and maintenance work; •Requisition of supplies and materials •Create and maintain professional liaison with vendors, suppliers and maintenance personnel to ensure prompt services; •Coordinate employee events to encourage team camaraderie; •Develop and employee training manual for all new hires which dictate how new team members can successfully perform their duties; •Ensure smooth working of the computer system and arrange for maintenance and repair work; •Ensure outstanding customer care at all times. |
| Experience | 1-2 years industry experience |
| Languages | Fluency In Spoken And Written English |
| Additional Skills | •Strong organizational and time management skills combined with high level initiative; •Ability to supervise in a diverse environment with a focus on client and customer service skills; •Excellent written & verbal skills; Must be articulate and exude the “hospitality” gene; •Excellent electronic communication skills •Must be able to work nights, weekends and holidays when required |
| How To Apply | To be considered for this position please email resumes to dev.patel@fourpointsbarrie.com |
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