Front Desk Agent

Job ID1D-F2-5E-00-30-D1
CompanyBanff Caribou Properties Ltd.
LocationBanff
ProvinceAlberta
Date Posted2022-05-11
Posted Until2022-11-07
Job TypeFull-time
Job CategoryAccommodations
Description
Vacancy: 15

Permanent, full-time employment

Employment conditions: Day, evening, night, weekend, early morning, morning

Location of employment: Various locations

Specific Skills: Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Work Setting: Hotel, motel, resort

Work Conditions and Physical Capabilities:
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Personal Suitability:
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Reliability

Health benefits: Health care plan; Dental plan

Long term benefits: Other benefits
Start DateAs soon as possible
Salary$16.00/hour, 30-44 hours/week
Education RequirementsSecondary (high) school graduation certificate
ExperienceNo experience
LanguagesEnglish
How To ApplyBy email:
jobs@banfflodgingco.com

By mail:
229 Bear Street, 3rd Floor, PO Box 1070
Banff , AB
T1L 1H8