LOCATION: Calgary, Alberta (CA-AB)
JOB NUMBER: 31061 Why you should join us: Suncor 4.0, the next phase in our company’s evolution, is about unleashing the full potential of our people and our company to work differently, harnessing emerging technology and new digital capabilities, developments that are transforming our world. Our purpose is to provide trusted energy that enhances people’s lives, while caring for each other and the earth, and we hold ourselves and our leaders accountable for providing a clear path to delivering our purpose. If you want to be part of this journey, enabling and encouraging others to work together, to learn, grow, be challenged, and feel a sense of ownership for our outcomes, then this is the perfect opportunity for you. Working closely with the General Manager of Information Technology Operations, this role is accountable for leading the operations, support, maintenance, and improvement of the enterprise application portfolio for the entire enterprise. You will use your expertise to: - Provide leadership and direction to a global application support and operations organization to provide outstanding application performance, support experience, subject matter expertise, and advanced thought leadership for a modern enterprise application portfolio in support of global operations for 18000 Suncor personnel and contractors
- Oversee the effective management and development of support teams comprised of a mix of internal, outsourced and contract staff to ensure that Suncor standards, service levels, performance expectations, and user experience are met and exceeded
- Manage the effective transition to operations of new enterprise applications and services, ensuring support knowledge, support capacity, system monitoring and automation are in place, and that service levels are established and agreed, and planned maintenance activities for the new application or service have been defined
- Coordinate the improvement of enterprise application platforms in support of business priorities and business strategy through the utilization of dedicated enhancement teams, enhancement factories, and product teams
- Develop and implement strategies to monitor, analyze and continuously improve the operational applications support, operations, and service delivery
- Develop enterprise application proficiency and capacity to service application operation requirements of product teams
- In conjunction with enterprise architecture and key stakeholders, develop and sustain technical roadmaps and asset lifecycle plans for enterprise applications
- Budget development and cost centre financial stewardship
- Build and maintain positive relationships with key partners within diverse teams across the organization, and strategic vendors
We’d like to review your application if you have… Must-haves (minimum requirements): - 15 years of IT Operations and IT Project Execution experience is essential, including a minimum of seven years as a direct leader to large teams, and success accelerating migration of applications and services to the cloud
- A Computer Science degree, or Technical College diploma
- Good technical knowledge of SAP, Enterprise Content Management Systems, Database systems and technology, Middleware, API Platforms, and Custom Data Interfaces
- Broad knowledge of IT operations technologies and services including enterprise data warehouse and reporting, Cloud Services (IAAS, PAAS, SAAS), Infrastructure Services, Robotic Process Automation, application enhancements, and DevOps
- Experience supporting integrated project teams, including Agile and Waterfall methods of work
- Strong vendor performance management skills
- Strong conflict identification and resolution skills and the demonstrable ability to lead and develop large teams
- Experience developing and tightly stewarding to a budget for a large enterprise applications portfolio
- The proven ability to work effectively with various sizes of highly focused and geographically dispersed teams
- Alignment with our values of: safety above all else, respect, raise the bar, commitments matter and do the right thing
Preference for: - ITIL Foundation certification
- Oil & Gas industry experience
Where you’ll be working, your work schedule, and other important information: - You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
- Hours of work are a regular 40-hour work week, Monday to Friday, and you will be on call 24/7 to support critical enterprise applications and ensure service level commitments are achieved
- Occasional travel on an infrequent basis to our domestic and international locations will be required
Why Suncor? We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – do it safely, or don’t do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our mission, vision and values. In addition to rewarding job opportunities, we offer an attractive employee package, including: - Competitive base salary, compensation programs, and an annual incentive program
- Flexible benefits package
- Rewarding pension and savings plans
Stay connected to us: We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note that our job postings are typically open for two weeks, so don't delay, apply now. JOB CATEGORY: Business Professionals
For more information, visit Suncor for Director of Enterprise Applications Operations
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