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Manager, Project Delivery

Job IDoFkJsfwU-14438-6594
Date Posted2024-04-11
Job TypeFull-time
Job CategoryUtilities

Highlights of the job

We are hiring a full time, permanent Manager, Project Delivery position working out of Edmonton, AB.


As the Manager, Project Delivery, you will be responsible for overseeing the entire lifecycle of major projects within Application Services. Duties include adhering to Information Services' System Delivery Life Cycle processes, collaborating with IT and EPCOR business teams to develop project charters, assembling project teams, planning, monitoring schedules and costs, and actively participating in procurement and project closure activities. Additionally, you'll provide financial oversight and governance for projects, ensuring successful outcomes within typical time spans ranging from 3 to 12 months.

What you'd be responsible for

Project Initiation

  • Identify the necessary budget, resources, and staff required to deliver projects
  • Plan and source project resources, and schedule these resources in alignment with the project timelines, budget and delivery dates
  • Define a work breakdown structure that includes key milestones, phases, and deadlines
  • Anticipate both management and technical risks (challenges and obstacles) and identify effective mitigations and preventative actions to ensure delivery of projects
  • Identify success criteria for projects while considering both business and IT needs
  • Identify project operational impacts and plan a successful transition to operations


Operational Excellence

  • Ensure adherence to processes, procedures and standards (i.e. Information Services System Delivery Life Cycle processes, Supply Chain sourcing practices)
  • Collaborate with the Project Management Office (PMO) to optimize the Software Development Life Cycle (SDLC) by identifying and implementing process enhancements, ensuring streamlined and efficient service delivery



  • Ensure that work is completed safely and efficiently
  • Ensure that projects stay on track, adhere to plans, and project goals are achieved
  • Ensure the quality of deliverables produced by project teams and direct reports
  • Verify appropriate financial reporting requirements are met throughout the project life cycle
  • Resolve issues to unblock the project team and escalate appropriately to the DM, steering committee
  • Ensure stakeholders, steering committees, and IS leadership are informed of project status



  • Create capable, committed, and high-performing team(s)
  • Identify training plans for direct reports and project teams
  • Conduct employee performance reviews; ensure direct reports are held accountable for achieving results, demonstrating required behaviors while providing input and feedback for project teams
  • Identify staffing needs and work with the Project Management Office and/or Human Resources to establish a recruitment plan



  • Build and maintain effective cross-functional relationships to seek information or create effective solutions
  • Consult with IT and stakeholders to create understanding about issues, concerns, or opportunities



  • Build trust and strong working relationships with business and IT stakeholders
  • Collaborate with colleagues to resolve issues or concerns
  • Effectively coordinate with other project and operational teams as needed to create shared environment and resource plans
  • Provide technical insights and expertise to support decision-making


What's required to be successful

  • Bachelor's degree or diploma in Computer Engineering/System Technology or related fields such as Engineering, Business, Information System, or Physical Sciences
    • Project Management Professional (PMP) or Certified ScrumMaster (CSM) certifications are considered an asset
  • 10+ years of experience within the IT industry, which includes a minimum of 5 years of IT related project management experience
    • Candidates possessing less than the required years of experience may be considered at a developmental level
  • Proficiency in navigating the System Delivery Life Cycle (SDLC). Understands the intricacies of project development from inception to deployment
  • Deep understanding of the entire project lifecycle-from initiation to closure. Proficiency in methodologies such as Agile and Waterfall allows effective planning, resource allocation, and timely project delivery
  • Adept at assessing project risks, implementing risk mitigation strategies, and ensuring quality throughout the project lifecycle
  • Well developed understanding of IS and Supply Chain sourcing practices and mechanisms available; these include Request for Proposal (RFP), Master Service and Procurement Justifications
  • Proven track record of effective operational and project management. Overseeing of projects, coordinating teams, and ensuring successful outcomes
  • Solid understanding of financial accounting principles; ability to recognize the financial impact of project decisions
  • Create concise and informative status reports and steering committee presentations to ensure transparency and alignment with project goals
  • Demonstrated expertise in successfully managing and delivering IT solutions to business clients, bridging technology and business needs
  • Familiarity with infrastructure components, including servers, networks, databases, and cloud services
  • Ability to lead and build high-performing teams; effectively communicate roles and expectations while focusing on key priorities
  • Ability to engage, communicate, and build relationships with diverse stakeholders and direct reports, ensuring successful project outcomes
  • Strong problem solving skills - familiarity with the technologies being used, understanding software or product development intricacies, and the ability to troubleshoot technical issues

Other important facts about this job

Jurisdiction: MGMT

Hours of work: 80 hours biweekly


Application deadline: April 24, 2024


Internal Applicants: please ensure that you are using your "" email address.


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Please note the following information:

  • A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.


For more information, visit EPCOR for Manager, Project Delivery