Host/Hostess | |
| Job ID | OK-UV-OP-02-34-08 |
| Company | Wickaninnish Inn |
| Location | Tofino |
| Province | British Columbia |
| Date Posted | 2024-02-14 |
| Posted Until | 2024-08-12 |
| Job Type | Full-time |
| Job Category | Hospitality |
| Description | |
| Join our Restaurant Team as a Restaurant Host, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel. Objectives: - Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards - Lead by example and be a pro-active member of The Pointe Restaurant Team - Managing detailed restaurant reservations via the Inn's Property Management System, email, and over the phone - Floor management including server/table section assignment to ensure a smooth pace of service - Welcoming and seating guests - Receive and effectively communicate room service orders from guests, and process through use of Silverware POS; assisting with delivery when necessary - Assisting service team when necessary - Inspect dining and serving areas and equipment; keeping the restaurant guest ready at all times - Ensuring menus are always up to date and presentable - Accept payment from guests for food and beverages - Various administration tasks including, but not limited to, reservation email requests, internal correspondence, e-commerce - Perform quality assurance checks and address guest comments and complaints Salary is $20 per hour plus gratuities. Staff accommodation is available. Wages may be increased due to annual salary reviews, provincial minimum wage changes or at the employer's discretion. 2 positions available. Benefits: Group insurance benefits (incl. vision care benefits, dental care benefits, life insurance, travel insurance), RRSP matching, gratuities, and other benefits (incl. Hotel/Restaurant discounts, free parking, wellness programs). | |
| Start Date | As soon as possible |
| Salary | $20 Per Hour Plus Gratuities |
| Credentials | - Valid Serving It Right Certification |
| Education Requirements | - Completion of secondary school required |
| Essential Skills | - Willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4& 5 Diamond and Forbes Standards and be constantly challenged to grow within the restaurant team - A professional attitude and an appreciation for detail - A passion for guest service, appreciation of food & beverages and desire for continual education - Professional and positive attitude in every aspect of the position - Consistent punctuality and dedication - A calm, polite and composed demeanor - A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole |
| Experience | - Previous fine dining or host/hostess experience an asset - Previous experience with hotel and restaurant reservations software such as Maestro and Res Diary, Silverware, an asset |
| Languages | English |
| Weight Handling | Ability to lift and carry up to 25 lbs/11.3 kgs |
| Work Settings | - A mutual understanding of your employment duration will be determined during your interview - Must be legally authorized to work in Canada |
| How To Apply | In order to apply for this career opportunity, send your resume and cover letter to jobs@wickinn.com. By submitting an application, you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or indirectly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions. |
 |  |  |  |