Director, Business Service Desk & Product Transition | |
| Job ID | F6-BE-93-70-12-34 |
| Company | Ministry Of Water, Land And Resource Stewardship |
| Location | Burnaby, Campbell River, Chilliwack, Fort Nelson, Kamloops, Kelowna, Nanaimo, Nelson, Prince George, Smithers, Surrey, Vancouver, Victoria, Williams Lake |
| Province | British Columbia |
| Date Posted | 2024-04-16 |
| Posted Until | 2024-05-06 |
| Job Type | Full-time |
| Job Category | Service Sector |
| Job Details | View attachment |
| Description | |
| Ministry of Water, Land and Resource Stewardship Multiple Locations, BC (Hybrid) Flexible work options are available; this position may be able to work up to three (3) days at home per week subject to an approved telework agreement. Director, Business Service Desk & Product Transition $102,900.00 - $136,700.11 annually Natural Resource Information & Digital Services (NRIDS) is the information management/information technology (IM/IT) service provider and organizational partner to the Natural Resource Ministries. The Director, Business Service Desk & Product Transition supports the Natural Resource Sector ministries by leading the provision of highly responsive support and maintenance services that are repeatable, predictable and efficient. | |
| Salary | $102,900.00 - $136,700.11 Annually |
| Experience | Qualifications for this role include: - A degree in business, operations management, public administration, information management/technology, computer science or a related field; OR - An equivalent combination of education, training and experience may be considered. - A minimum of four (4) years of recent, related experience in all of the following: - Providing expert advice and recommendations regarding IT infrastructure and delivery management services including applications, maintenance and support services, incident and problem management. - Managing capital and/or operational budgets, forecasts, contracts and expenditures ensuring compliance with fiscal parameters and the prudent use of financial resources. - Experience leading client facing teams, resolving complex staff and client issues. - Experience building relationships with multiple jurisdictions and partners. Preference may be given to candidates with: - Relevant training or certification related to ITIL, Agile and/or Scrum Methodology. - Experience working with BC Government's Digital Framework and Digital Principles and Policy Chapter 12: IM/IT Management. - Experience with Lean processes or continuous service improvement methods. - Experience with technical change management. - Supervising employees in a union environment. |
| Languages | English |
| How To Apply | Click "Apply Now' For more information and to apply online by May 6th, 2024 |
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