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Network Engineer

Job IDEC-16-6A-5B-8E-A9
CompanyNative Child And Family Services Of Toronto
LocationToronto
ProvinceOntario
Date Posted2022-04-05
Posted Until2022-10-02
Job TypeFull-time
Job CategoryInformation Technology
Job DetailsView attachment
Description
Native Child and Family Services of Toronto

Native Child and Family Services of Toronto is an Indigenous, community controlled multi-service agency. Our mission is to provide support, ensure safety and enhance the quality of life for Indigenous families, children, and youth within the greater Toronto area. Our agency works within a holistic framework, which builds on individual and family strengths, and engages clients as partners in identifying issues and their solutions.

Classification: 1 Year Contract
Hours: 35 Hours/Week
Location: 30 College St.



NCFST is committed to staffing a workforce representative of the Indigenous population we serve. We encourage First Nation, Metis and Inuit applicants to apply and please self-identify in their cover letter.

Position Summary
Reporting to the Manager of Information Technology, the Network engineer is responsible for building and maintaining the day-to-day operation of computer networks that companies and organizations rely on. These networks typically include an intranet, extranet, telephony, local area network (LAN), and wide area network (WAN).

Responsibilities
- 4+ years of experience as a Network Engineering, Microsoft Teams, Collaboration and virtual environments VMware/Hyper-V) and Cloud (Azure) practice/integration.
- When I work on a project, big or small, I'm driven by two words: Own it
- Know and have experience in deploying and supporting Meraki Firewalls and Web Application Firewalls, Cisco and Juniper switches, Load Balancers and wireless infrastructure as and Azure network technology.
- Experienced with monitoring tools such as SolarWinds, Meraki Dashboard, and N-Central.
- Analyze business requirements to develop technical network solutions and their framework.
- Design, test, and inspect data communications systems.
- Perform network modeling, analysis, and planning.
- Install hardware such as cables, hubs, routers, and wireless adaptors.
- Good at problem determination, troubleshooting and problem resolution.
- Familiar with ITIL, Service Desk Plus and Service Management processes.
- Handling fast paced, demanding and constantly changing environments with a professional attitude and can set priorities and to quickly and accurately resolve day-to-day problems.
- Setting up and configuring Servers, RAID systems and have solid experience with AD administration including user accounts, group policies, NTFS security, networking and network protocols TCP/IP, experienced setting up, administering and supporting file and print, DCHP, DNS, WINS, IIS, FTP and SMTP.
- Create and maintain relevant documentation.
- Be process and detail oriented and follow defined policies and processes.
- Be available for network escalation after hours
- Provide guidance and direction to other staff
- Collaborate with Infrastructure staff
- Attend project plan meetings
- Have 'client service' mentality.
- Have a flexible schedule to support after-hour change request during the week or weekends
- 20% Travel
- Provide solutions to end user request and document those solutions within the ticketing software
- Follow Change Management process and ensure requirements are met before proceeding


Qualifications
- College diplomaUniversity degree or 3 years equivalent work experience.
- Pass a Vulnerable Sector Police Record Check;
- Technical Skills, CCIE, CCNP, CCSP, AZURE, Meraki, Kubernetes, Docker, Network vendor certifications in Cisco, Meraki and HP
- Ticketing Software experience with applications such as Service Desk Plus, Service Now, or Remedy
- Knowledge of best practices around management, control, and monitoring and design of a network infrastructure;
- Knowledge of server computer hardware. Experience with Microsoft desktop and server operating systems;
- Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills;
- Exceptional customer service orientation and ability to present ideas in user-friendly language;
- Knowledge of Indigenous culture in an urban environment;
- Demonstrated understanding, and commitment to, integrating the NCFST's Mission and values in to practice, service and relationships;
- Demonstrated understanding of workplace Health and Safety practices and understanding of an employee's responsibility under current legislation;
- Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships.
- NCFST requires all employees, contractors, students, and volunteers to be fully vaccinated against COVID-19, absent of a valid medical exemption or other reasonable consideration pursuant to the Human Rights Code of Ontario.



If you are interested in this job opportunity, please APPLY on our website: www.nativechild.org on or before April 19, 2022.

We are committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, NCFST will make accommodations available to applicants with disabilities upon request during the recruitment process.

We thank you for your interest, however, only those applicants selected for an interview will be contacted.




LanguagesEnglish
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