Enrolment Processor | |
| Job ID | DE-7A-92-7B-4B-C2 |
| Company | Canada Life |
| Location | Regina, Montreal |
| Province | Saskatchewan / Quebec |
| Date Posted | 2024-04-18 |
| Posted Until | 2024-10-15 |
| Job Type | Full-time |
| Job Category | Miscellaneous |
| Description | |
| The role of the Enrollment Processor is to establish and maintain employees' and their dependants' eligibility in an online environment. What you will do -Process and maintain employee/dependent certificate information for large Group customers in an online environment using multiple intake processes. -Determine whether insurance applications meet contractual provisions and the employee's eligibility for various benefits according to the class & division structure. -Analyze and investigate inquiries received from internal and external clients in order to complete a wide range of basic to advanced enrolment tasks. -Identify employee and/or dependent applications which require additional approval; basing decisions on contractual & administrative provisions -Calculate benefit amounts based on the employee's profile for accurate billing -Investigate and resolve discrepancies identified from data integrity reports and making necessary adjustments to ensure accuracy -Frequent communication via telephone, email and written correspondence with internal and external clients to provide excellent customer service -Act as a business and technical resource for Enrolment issues, provide support for other business areas and participate in departmental and divisional projects -Provide training, mentoring and support to peers as required -Create and maintain enrolment procedures specific to client as required What you will bring -Strong keyboarding skills -Proven ability to navigate and work within Outlook, Word, Excel and Access applications -Proven customer service skills -Ability to organize and manage changing workloads independently -Excellent written and oral communication skills -Proven analytical and problem-solving skills -Ability to actively collaborate and effectively communicate in a team environment -Proven ability to make independent decisions -Previous insurance experience &/or post secondary education or equivalent -Working knowledge of TOCS/TSO and EAS/BEN/PDD/Tandem &/or GroupNet is an asset The base salary for this position is between $39,300.00 - $53,200.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. For student opportunities only For our student opportunities, the base salary will be dependent on the number of work terms you have completed along with other factors depending on your program. | |
| Salary | $39,300.00 - $53,200.00 Annually |
| Languages | Bilingualism (French And English) Is An Asset |
| How To Apply | Click "Apply Now" |
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