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Customer Support Agent (9 month contract)

Job IDCUSTO001869-9305
CompanyTVO
LocationToronto
ProvinceON
Date Posted2024-04-25
Job TypeFull-time
Job CategoryBroadcasting-Media
Description

Job Category: Customer Service
Requisition Number: CUSTO001869
Schedule: Full Time

The Customer Support Agent is responsible for timely and effective resolutions to issues ensuring customer satisfaction. The Customer Support Agent acts as the first point of contact for all internal customers. This will be accomplished by triaging issues, identifying core issues, resolving and documenting processes. This role is responsible for management of the ticketing system and oversees/fulfills duties related to Service Desk, Facilities, Health & Safety and Security...



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