Technical Support Supervisor | |
| Job ID | BC-24-B9-B2-3B-5E |
| Company | MVM Media Group |
| Location | Calgary |
| Province | Alberta |
| Date Posted | 2024-01-10 |
| Posted Until | 2024-07-08 |
| Job Type | Full-time |
| Job Category | Information Technology |
| Description | |
| We currently have an exciting opportunity for you to bring your skills, knowledge, and expertise as a dedicated Technical Support Supervisor. Come and join us. Job Requirements: Your duties and responsibilities will include the following: - Daily technical support for all dealers and customers; - Provide technical skills in monitoring, troubleshooting, and provide maintenance and enhancements of applications; - Recognizes training needs, develop programs and deliver/coordinate product and skill training for support staff; - Prepare and maintain all training modules and deliver technical presentations to customers and dealers; - Support and oversee the daily operations of the Technical Services Team; - Contacts customers as a point of escalation to resolve case issues. Possesses and able to carry out work with the following characteristics: Ability to multitask, Accurate, Client focus, Organized, Judgement, Team player Work location: Unit 219, 222 16 AVE NE, Calgary AB T2E 1J8 | |
| Start Date | As soon as possible |
| Salary | $29.54/hr |
| Education Requirements | Completion of College Diploma or higher |
| Experience | At least 1 year of relevant working experience |
| Languages | English |
| How To Apply | Please send your resume to: jobs-mvmmedia@outlook.com **Only selected candidate will be contacted. |
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