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Junior Administrator

Job ID72-DC-CD-24-2F-FD
CompanyCanada Life
LocationWinnipeg
ProvinceManitoba
Date Posted2024-04-18
Posted Until2024-10-15
Job TypeFull-time
Job CategoryOffice
Description
We are looking for a Junior Administrator.

The primary purpose of the Junior Administrator role is to manage Selectpac policy terminations and ensure that all final balances are reconciled.

What you will do:
-Terminating Selectpac policies across multiple systems, PAS, BEN, TELUS/CAIL, WEX, Robotic Process Automation
-Corresponding with field offices, third party vendors, various business units as appropriate to obtain missing information and reconcile final balances.
-Calculate and apply billing adjustments when necessary.
-Determining proper course of action on final balances for terminating clients and preparing final correspondence to the client
-Working with our third-party collection agency to resolve disputes over final balances.
-Issuing and approving refund requests using SAP-FSCD for internal and external clients.
-Issuing reorders of contracts and booklets to internal and external clients using SCB-Papyrus
-Other tasks as assigned.

What you will bring:
-Minimum keyboarding abilities of 40 words per minute.
-Excellent organizational skills with strong time management skills, along with the ability to handle changing priorities and fluctuating workloads.
-Excellent verbal and written communication
-Proven customer service skills
-Experience managing change in a positive manner.
-Strong working knowledge of MS Teams, Sharepoint, and Excel.
-Strong working knowledge of Word, PowerPoint and Access an asset.
-Ability to work well independently as well as in a team environment.
-Strong analytical and investigation skills an asset.
-Post-secondary education or a combination of education and experience.

​​​​​​​Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

The base salary for this position is between $33,400-$45,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!
Salary$33,400-$45,100 Annually.
LanguagesEnglish
How To ApplyClick "Apply Now'