ADMIN ASST, ACADEMIC (III)

The Marnix E. Heersink School of Biomedical Innovation & Entrepreneurship is recruiting a new member to grow its innovation administration team. The new Program Assistant will work closely with the Program Manager to support the day-day responsibilities of McMaster's new Master of Biomedical innovation (MBI) program and be a resource to The Clinic innovation team, which delivers a suite of health innovation training program offerings. A highly motivated, resourceful, and innovation-minded applicants are encouraged to consider this oppportunity. This role will provide integral support within a growing team to enable seamless program delivery, event coordination and operational support to the emerging health innovation and entrepreneurship efforts within McMaster University.

Key responsibilities:

1. Administrative Support:

• Assist with the preparation and distribution of course materials, syllabi, and other academic resources.
• Maintain and update program records, including student files, course schedules, and departmental databases.
• Coordinate and schedule meetings and events for staff, faculty and students.
• Gather and compile data documentation for a variety of reports, memos, and program activities.
• Monitor and order office supplies.

2. Student Services:

• Serve as a primary contact for current and prospective students, providing information and assistance regarding program requirements, course registration, and academic policies.
• Support the orientation and onboarding process for new students, including organizing orientation events and creating informational materials.
• Address student inquiries and concerns in a timely and professional manner.

3. Program Coordination:

• Assist in the planning and execution of program-related events such as bootcamps and professional development workshops.
• Coordinate communication between faculty, instructors, students, and administrative departments to ensure seamless program operations.
• Monitor and manage program content for our communication channels and ensure our stakeholders are informed and engaged.

4. Data Management and Reporting:

• Collect, compile, and analyze data related to program activities, student performance, and other relevant metrics.
• Prepare reports and presentations for meetings and events.

Qualifications:

• Previous experience in an administrative or academic support role, preferably within a high education setting.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite, database management, and other relevant software applications.
• Ability to work independently and as part of a team, demonstrating initiative and flexibility.
• Understand the ecosystem of an academic institution.
• Previous experience working in Avenue to Learn.

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.