Active Directory Specialist

We all need energy. It warms our homes, cooks our food, gives us light, and gets us where we need to go. It also improves our quality of life in countless other ways. At TC Energy, our job is to deliver that energy to millions of people who depend on it across North America. And we take our job very seriously.

Guided by our values of safety, integrity, responsibility and collaboration, we develop and operate our facilities safely, reliably and with care for our impact on the environment. With our presence across the continent, our people play an active role in building strong communities.

We’re proud of how our hard work and commitment sets us apart and benefits society, every day. We’re looking for new team members who share our values and are ready to take on exciting challenges.

The opportunity

Our Digital Workplace team is evolving to meet the needs of our growing business and we are expanding to support our Information Services department. Reporting to the Manager of the Digital Workplace Team in the Digital Transformation Office organization, the Active Directory Specialist is an expert in administrating and running major infrastructure components.  You will be responsible for the daily operations and well-being of TC Energy’s major infrastructure services such as Active Directory, Exchange, Azure AD and Office 365.

As an experienced Active Directory Specialist, you will provide support and maintenance of our Active Directory and Exchange environments. You will monitor and manage the Enterprise Services platform and perform upgrades and enhancements as required. This role will also work closely with compute, storage, security, and network operations staff to provide a continuous uptime experience.

* This role may require travel across borders with a requirement of a valid passport or visa equivalent.

What you’ll do

• Interface with external service providers and vendors to proactively implement, troubleshoot, and monitor the Active Directory and Exchange environments
• Install, configure, administer, and maintain enterprise Exchange environments
• Proactively monitor and manage the Enterprise Services application suite which consists of:  Active Directory, Azure AD, Office 365, Hybrid Exchange 2010/Online
• Monitor email flow and manage spam filter rules in ProofPoint
• Collaborate, assist and provide guidance to the other IT support teams as required
• Ensure compliance with regulatory requirements
• Participate in major infrastructure projects
• Collaborate with internal operations staff when troubleshooting complex issues
• Collaborate with third party service providers
• Raise incidents to third party support as required (i.e.  MS Unified Support, ProofPoint, etc.)
• Develop and maintain operating procedures and protocols
• Provide assistance with Business Continuity Planning and Data Center Contingencies
• Ensure the security of TC Energy systems and respond promptly to security incidents
• Plan and coordinate major system upgrades

Minimum Qualifications

• Completion of post-secondary education such as a bachelor’s degree or diploma with a focus in Computer Science or a related discipline
• Must have four (4+) or more years of related experience in Server Support
• Knowledge and hands on experience managing Microsoft Exchange Online/2016/2013/2010
• Previous experience managing Active Directory, Group Policy, Office 365, Azure
• Solid understanding and hands on experience supporting server suites of Windows 2003, Windows 2008, Windows 2012, and Windows 2016
• Proven ability to communicate and interact effectively with clients, support staff, vendors, and service providers

Preferred Qualifications

• MTA (Microsoft Technology Associate), MCSA/MCSE certification is preferred
• VMWare experience is considered an asset
• Demonstrated ability to troubleshoot issues in complex environments
• Demonstrated ability to work independently or as a team when necessary
• Excellent interpersonal skills combined with the ability to utilize those skills during interactions with peers, service partners, and vendors
• Detail-oriented with strong organization and prioritization skills of individual workload to meet tight timelines

About our business

TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.#LI-TM1

Apply now!

Apply to this posting by 02/02/2020 using reference code 60680. You must apply through our jobs system at jobs.tcenergy.com. Only applications submitted through our system will be acknowledged. Use a desktop or laptop computer to avoid system errors.

TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.

* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.

* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.

* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.

* TC Energy is an Equal Opportunity Employer and is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting careers@tcenergy.com.