Program Manager, Technical Services | |
| Job ID | 4D-25-94-C4-9F-CE |
| Company | Standards Council Of Canada |
| Location | Head Office: Ottawa (Currently Working Remote) |
| Province | Ontario |
| Date Posted | 2021-07-23 |
| Posted Until | 2022-01-19 |
| Job Type | Full-time |
| Job Category | Miscellaneous |
| Description | |
| Your place in the team Accreditation programs that are recognized internationally provide a service to Canadian industry by facilitating trade and affording increased business opportunities for Canadian firms in global markets. Reporting to the Manager, Compliance and Assessment Services overseeing the Laboratory Programs, the Program Manager, Technical Services will be responsible for building and delivering accreditation programs that help customers compete in their chosen markets, and that promote the safety and well-being of Canadians. Key Activities Planning and delivering accreditation services: - Prepares and develops assessment plans, assesses customer readiness, measures conformance and compliance to accreditation/recognition requirements; - Plans and executes assessment activities to ensure that the assessment against technical standards/requirements/criteria; - When assigned as a lead assessor, oversees assessment team activities, ensuring that the assessment team is performing in a professional, fair and diligent manner; - Prepares timely and thorough reports on the assessment’s activities and sends it for review; - Performs Accreditation Reviews (ART) on the assessment activities done by peers; - Manages both the process and the professional personnel involved in the assessment, surveillance audits and reassessments of accreditation customers; - Ensures conformance with the technical requirements of the accreditation program Monitoring new personnel for delivery of accreditation services: - Training and assessing of assessment personnel; - Ensuring that program policies and procedures are properly applied and that accreditation requirements are being properly interpreted; - Identifying development opportunities or opportunities for cross-program engagement of contracted personnel. Providing technical advice and expertise: - Contributing to technical content of procedures, processes etc; - Contributing to development and delivery of training programs for assessors (auditors); - Supporting peer evaluation program - participating on international evaluation teams of other Accreditation Bodies with which SCC may be contractually bound in a mutual recognition agreement. Accreditation program management: - Lend knowledge and expertise to program specific areas and related working groups during development or implementation phases; - Participate in maintenance and improvement of all program documentation in QMS. Strengthening the business and supporting on-going improvements in business practices: - Preparing for and participating at regulatory and/or scheme owner committee meetings to maintain ongoing liaison in support of the delivery of specific accreditation programs; - Contributing to the development and implementation of AS Branch strategic, business and operational plans; - Investigating and reporting on complaints about the program and its delivery, in a thorough and unbiased manner. | |
| Salary | $79,300 - $99,000 |
| Education Requirements | Undergraduate degree in science, engineering or business OR Equivalent combination of formal education, training and/or experience |
| Experience | - Minimum of 5 years work experience in accreditation in an accredited laboratory or in a certification body environment; - Minimum 3 years work experience in conducting or leading external and internal audits; - Experience in the application of standards, regulations and auditing techniques; - Experience in quality management system environment (e.g. ISO 9001) Asset: - Experience working in a technical environment. |
| Languages | -English Essential OR Fluently Bilingual In Both Official Languages (English And French) |
| Work Settings | All SCC staff members are currently working remotely due to the COVID-19 pandemic. |
| How To Apply | Please visit SCC's Career Page to apply: ENGLISH: https://can60.dayforcehcm.com/CandidatePortal/en-US/sccccn/Posting/View/67 FRENCH: https://can60.dayforcehcm.com/CandidatePortal/fr-CA/sccccn/Posting/View/67 |
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