Application Support Analyst | |
| Job ID | 45-C7-C7-31-70-0F |
| Company | Techy Logs Software Inc. |
| Location | Scarborough |
| Province | Ontario |
| Date Posted | 2024-02-20 |
| Posted Until | 2024-08-18 |
| Job Type | Full-time |
| Job Category | Information Technology |
| Description | |
Techy Logs Software Inc., located at 100 Consilium Place, Scarborough, ON M1H 3E3, is a web design, web development, product management, marketing, and graphic design company The Company is looking to urgently hire an 'Application Support Analyst' (NOC 22221) to provide technical support, customer support and trouble shooting. Job Duties of this position include: Oversee the installing, configuration, and implementation of computer applications. Evaluate an organization's existing software and application setup and identify areas for potential improvement by making application changes. Consult user guides, technical manuals and other documents to research and implement solutions to address technical issues. Provide ongoing assistance for application users, troubleshoot and resolve technical problems, and install/update necessary software and hardware to enhance productivity. Update customer data and generate monthly reports. Provide assistance and training to users facing difficulties, including setting up equipment for employee use, installing cables, operating systems, and software. Configure user settings, assist with software progress, and handle hardware devices. Set up new equipment and upgrade existing systems. Assist in re-designing web pages, etc. Train new staff on new systems and facilitate the setup of Video Conference equipment for interactions with overseas customers/vendors. Conduct regular maintenance and security and backup checks to ensure the protection of confidential data. Recommend selection and customization of applications to best align with user needs and high-level goals related to budget and productivity. Maintain a proactive approach to identify and resolve technical issues promptly, contributing to the overall efficiency of the company's operations. Job Type: Permanent full-time position. | |
| Start Date | As soon as possible |
| Salary | $30.00 Per Hour For A Minimum Of 30 Hours Per Week |
| Education Requirements | College, CEGEP or other non-university certificate or diploma from a program of 3 months or less than 1 year |
| Essential Skills | Ability to work independently. Self-motivated, high-energy, and flexible performer who can thrive in a fast-paced environment. |
| Experience | 2-3 years' experience in a similar role |
| Languages | English [Oral And Written] |
| How To Apply | Interested candidates may apply via email to: hr@techylogs.com |
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