Payments Canada's purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees' well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.|Get to Know UsWe are a unique organization situated at the centre of Canada's payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.Payments Canada where our country connects:https://www.youtube.com/watch?v=czEJQ0jhqIU|Our CultureWe are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem!Come and join us - Where Payments Meets Purpose!|About the roleAs Market Insights Analyst, you are responsible for supporting the research, analysis and reporting of a broad range of department and project-based priorities for Payments Canada. The incumbent will gather information, analyze it, effectively disseminate it and liaise with other team members and the leadership team of the organization to provide insights and implications that will lead to concrete recommendations and plans.You will work with a team of dedicated research professionals committed to sharpening Payments Canada's leading edge in the payments ecosystem. The research program at Payments Canada aligns with the objectives outlined in the organization's strategic plan. Central to the team's mandate is to execute a corporate research agenda that maintains Payments Canada as a Center of Excellence for payments, clearing, and settlement knowledge and research.|What You'll DoYour responsibilities for this role will include:Strategic Knowledge Development and Communication: · Remaining current and developing knowledge products based on deep understanding of ecosystem developments and research outputs, and how to communicate their implications and significance to a broader audience (the "so what");Market Insight Facilitation and Collaboration: · Communicating market insight output to a broader audience and facilitating dialogue to inform and enhance research agenda; · Establish relationships to foster collaboration with internal stakeholders and participate in contact with external stakeholders; · Assisting in the development and implementing knowledge transition strategy from Research/Market Insights to operating business areas; · Coordinating status updates, and facilitating meetings with staff, stakeholders and members as part of the above;Content Development and Strategic Engagement: · Driving and developing content and reports on topics related to payments market intelligence and engagement; · Participating as a SME on the Market Insights team and supporting this engagement with a consultative role for cross-functional teams at Payments Canada; · Providing quantitative and qualitative research input to strategic foresight deliverables including, executive briefing notes, topic summaries, and trend tracking reports. · Planning and actively contributing for our annual report on payment challenges and innovations. · Providing feedback to market research deliverables, including the Payments Behaviour Tracker (and subsequent Insight Packs) and the Canadian Payment Methods and Trends Report.|Minimum Qualifications · Undergraduate degree in social sciences, research, business, economics or a related field of relevant experience; · A minimum of three (3) years of progressive experience in quantitative and/or qualitative research, and synthesizing and consolidating complex information, including support for the development of research papers, briefing notes, and presenting insightful and strategic output to a wider audience; · Experience in establishing effective relationships with internal and external stakeholders; · Experience in supporting multiple priorities and projects. · Government of Canada Reliability clearance or eligibility to obtain.|Preferred Qualifications · Bilingualism (English and French) is considered an asset; · Experience in the financial or payments industry is considered an asset;|Salary Range · Based on qualifications and experience: $78,031 and $97,539| Payments Meets Purpose - What you can expect from us · Flexible, hybrid (remote/office) environment; · Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible); · Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee's with contracts 12 months & over); · Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days; · 26 Weeks of paid maternity and parental leave top-up; · Rewards and recognition program; · Access to Office Gym Facilities; · Internal and external professional development opportunities; · Fun team and organizational events; · Monthly All Staff Forums led by our Executive Leadership Team.|Our Diversity, Inclusion and Equity CommitmentAt Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview. Interviews may be conducted virtually or in person.
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