Front Desk Agent

Job ID40-DD-C9-3B-CD-33
CompanyBanff Inn
LocationBanff
ProvinceAlberta
Date Posted2022-08-22
Posted Until2023-02-18
Job TypeFull-time
Job CategoryAccommodations
Description
Vacancy: 3

Permanent, full-time employment (30 to 40 hours/week)

Employment conditions: Early morning, morning, day, evening, weekend, night

Education: Secondary (high) school graduation certificate

Experience: Will train

Work Setting: Hotel, motel, resort

Personal Suitability:
Client focus, Dependability, Effective interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player

Tasks:
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and cleaning duties, Provide customer service

Work Conditions and Physical Capabilities:
Attention to detail, Fast-paced environment, Standing for extended periods, Work under pressure
Start DateAs soon as possible
Salary$18.00/hour
LanguagesEnglish
How To ApplyBy email:
info@banffinn.com

By mail:
501 Banff Avenue
PO Box 1018
Banff , AB
T1L 1A9