At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada's leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic planoutlines each as core values and we work to embed them in all that we do.
TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.
In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.
About the Department:
The University Libraries are vital to learning, teaching, and scholarly, research and creative activities at the University. Its primary role is to collect, organize, preserve, disseminate, and provide access to essential information resources. The Libraries collaborate across all parts of the University to foster critical thinkers and lifelong learners.
The Libraries' collection consists of over one million items including: 523,000 ebooks and 467,000 print books; 104,000 e-journals, as well as access to databases, datasets and video collections for streaming. These holdings reflect the breadth of programs available at the University. Electronic resources can be accessed on-site through library computers or laptops that have wireless connectivity. Authorized users can also gain access from off-campus locations.
The Libraries support an extensive information literacy program that is designed to build students' university-level research skills. This program includes on-site research support, chat reference, and specialized classroom instruction at the course level.
The Libraries are committed to the TRC Calls to Action and are actively exploring ways to decolonize our work and these efforts are further supported by the Mash Koh Wee Kah Pooh Win (Standing Strong Task Force) recommendations and the University's in process renaming initiative. Our ongoing commitment to equity and community inclusion continue to shape and reaffirm our values and priorities as Libraries and as a University.
The Opportunity
The Lead Hand, Library Collections & Services coordinates, schedules, prioritizes and monitors the daily activities of staff to ensure patron centric effective services that ensures access to, and quality delivery of Library resources, services, initiatives and Programs.
Reviews workflows, identifies the changing needs of the Library and ensures that department work and specific areas of focus advance the Library strategic priorities, related to consideration of the academic and fiscal cycles, identification of opportunities for improvements, enhancing efficiencies and staff development.
Gathers data, and analyses and prepares reports in support of the Library's evidence- based planning, operations and reporting requirements.
Provides reference and virtual reference.
Responsibilities:
Assigns and coordinates work and provides Lead Hand guidance to Library support staff including Technicians by monitoring staffing needs, workflows and ongoing operational support, adequate staffing, especially for peak periods.
Coordinates the delivery of Library resources and services by ensuring sufficient staff are equipped to promptly respond to orders as generated by the approval plan and checking and ensuring that orders are placed in a timely manner and invoices are posted accordingly.
Provides analytical and financial support to the Management, including tracking and analyzing key expenditures data and preparing reports and summaries as determined by the
Department Head and troubleshooting acquisition transactions and providing feedback on anomalies, errors or delays.
Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:
Completion of a Library and Information Technicians Diploma
Minimum of 3 years of experience working as a Library Technician with the following requirements:
Resolving complex operational issues, conducting research on new offerings
Preparing quantitative and qualitative analytical reports and summaries, reconciling transactions and forecasting expenditures
Providing training and coordinating the work of other staff.
Strong communication and interpersonal skills and the demonstrated ability to work with a team of staff colleagues
The ability to think critically and apply judgement to make decisions based on established policy and procedure
Organizational, administrative skills, with demonstrated ability to assign work effectively and efficiently; adjusts workflows on a continuous basis in line with organizational priorities
Demonstrated knowledge of office productivity software, especially Google Drive and Excel
Strong oral and written communication skills and presentation skills
Tact, emotional intelligence, and the willingness to advance change
Commitment to excellent customer service
Analytical, problem solving and numeracy skills
Additional Information
Position Number(s)
20002882
Reports To
Interim Head, Collection Services
Department
Library
Vacancy Type
FTCE
Employee Group
OPSEU
Work Location
Hybrid (on-campus and working from home, remotely, based on operational requirements and subject to change).
Weekend work may be required.
Start Date
ASAP
End Date
N/A
Hours of Work
36.25
Grade
11
Salary Scale
$71,020.92 - $84,802.67
Hiring Salary Range
$71,020.92 - $77,606.50
TA Specialist
/
Posting Date
June 3, 2024
Application Close Date
June 11, 2024
Additional Notes
Qualified OPSEU candidates will be considered before members of other employee groups.
An equivalent combination of education and experience may be considered.
Applicants who do not meet all of the posted qualifications may, upon the University's sole discretion, be considered to fill a vacancy on an underfill basis.
Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.
We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications.
As part of the selection process, candidates may be required to complete an occupational assessment as a first step in the screening process before an interview is granted. Please note, the selection process may go to a 2-round interview process.
Applications will only be accepted online through Toronto Metropolitan University's career site.
Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR web form. All information received in relation to accommodation will be kept confidential.
