IT Manager, Applications (School of Medicine)

About Toronto Metropolitan

At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter.

The team 

Toronto Metropolitan University is embarking on a new chapter that will help shape the future of health care in Ontario.  On March 15, 2022, the Government of Ontario announced it will be moving forward with Toronto Metropolitan University's school of medicine in Brampton.  The School of Medicine will be designed from the ground up to provide a new model for primary care – one that is community-driven, intentionally inclusive, and that trains doctors whose cultural awareness and humility are as crucial as their medical skills. Reflecting the university’s core values, the future school is rooted in five major pillars:

1.     Focusing on community centric primary care and the social determinants of health.
2.     Providing more culturally respectful care to communities.
3.     Leveraging innovation and technology in practices to improve quality of care and patient outcomes.
4.     Providing future physicians with the skills to develop interdisciplinary networks of healthcare to achieve better outcomes for patients in the communities.
5.     Focusing on supporting seniors as a growing portion of our society gets older.

The Opportunity

The successful candidate will oversee planning and assessment of the usability, functionality and performance of the business applications portfolio of the School of Medicine (SoM). The IT Manager will play a key role with acquisition, implementation and project management for SoM’s Learning Management System (LMS), the Medical Student Information System (SIS) and other teaching and learning tools.  You will also be required to lead the monitoring, negotiation and consultation with the owners of other TMU systems (due to integrations), in order to develop a robust and evolving understanding of the SoM information management systems and its place in a larger context and within TMU’s applications ecosystem.

Responsibilities will also include Implementing and maintaining applications (both packaged and custom developed) used by the SoM stakeholders and students. Supervise day-to-day business application operations/ support, implementation of related processes and tools, lifecycle management (including upgrades, replacement/retirement). Acts as a subject matter expert for IT applications related matters providing advice to organizational units within the SoM.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a post-secondary degree in Computer Science, Information Technology Management, Computer Engineering or Information Systems.
• A minimum of five (5) years of managerial experience as a team/department leader of a group of technical professionals on moderately complex projects.
• Experience in Medical School Education or in a Medical setting is an asset
• Experience in higher education setting is an asset, including understanding of the function of learning management systems (LMS).  
• Strong supervisory experience, with a demonstrated capacity to inspire the trust and engagement of staff.  Demonstrated work experience in the following areas:
• Implementing best practices, managing, maintaining, upgrading and troubleshooting of large public-facing websites/systems/applications/upgrade projects, preferably complex business critical systems with payment components;
• Managing large and complex packaged systems (e.g. ERP, CRM, CMS, eCommerce systems), including upgrade lifecycles, etc.  System deployments including requirement gathering, technical feasibility, cost analysis, scheduling, stakeholder consultations and communication;
• Working with applications in relation to communications and the delivery of services via the web;
• Developing customizations, user interfaces, real-time integrations;
• Managing technical services in an environment supporting faculties, students and staff.

Additional Information

Additional Notes: 

• Qualified MAC candidates will be considered before members of other employee groups.
• An equivalent combination of education and experience may be considered.
• Applicants who do not meet all of the posted qualifications may, upon the University’s sole discretion, be considered to fill a vacancy on an underfill basis.
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.
• We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications.
• As part of the selection process, candidates may be required to complete an occupational assessment.  
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community.  We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process.   If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please reach out to: hr@torontomu.ca.  All information received in relation to accommodation will be kept confidential.