The Security Technology Administrator is responsible for organizing and leading the security technology function for the Department of Security Services.  This includes managing a team of employees, being the functional subject matter expert and assisting as part of the management team within the Department. 

Duties & Responsibilities Include

Unit Management:

• Management of unionized employees;
• Ensuring that unit activities comply with prescribed safety requirements and all related policies;
• Ensuring that all work is performed to University standards;

• Systems budget management.

Security Technology Expert and Lead System Administration and Maintenance

• Project Management:

• Liaise with other University Departments to ensure the integration of Security systems with existing infrastructure;

• Develop, implement and maintain information technology process flow, policies and procedures, methodology, control and operations documentation and training materials, to ensure proper and effective utilization of systems;

• Provide strategic direction for continuous improvement and expansion of the system with a focus on enhanced client relationships and customer satisfaction;

• Prepare long-term service plans based on more preventive maintenance and less emergency service;

• Develop and update the standards and conventions used to implement the systems based on experience with current and emerging vendor technologies and campus-wide requirements;

• Provide 24/7 emergency responses for systems and network issues and respond to alarms when required;

• Developing and implementing policies and procedures to ensure proper and effective utilization of systems;

• Oversee the Axiom Univeristy Card and Closed Circuit TV Systems.

Planning and Advising:

• Provides strategic direction for continuous improvement and expansion of the system with a focus on enhanced client relationships and customer satisfaction;

• Consults with departments to provide advice regarding the introduction  and maintenance of these systems;

• Oversees the investigation and incorporation of new technology including the conduction of feasibility and cost-benefit analyses in planning and designing new or upgraded installations.;

• Oversee the provision of customer education initiatives in maintenance service and works with the customer to set and prioritize work requirements and prepare long-term service plans based on more preventive maintenance and less emergency service;

• Works with Planning and Construction Project Managers to identify and plan for security requirements in renovations and new construction;

• Responsible for developing and updating the standards and conventions used to implement the systems based on experience with current and emerging vendor technologies and campus-wide requirements.

Position Requirements

Qualifications

Bachelor's degree in Computer Science, Business, Security Electronics and or Technology or a related field of study or combination of education and experience

Experience

Requires 2 years of relevant experience including experience as a technical and subject matter expert in security technology administration

Requires 4 years of relevant experience including experience in management