Master Control Operator

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million Canadians every month!

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca.

This role has been posted in locations where we have a Rogers corporate site. We encourage qualified candidates from across the country to apply who can reasonably commute  to one of these locations.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun?  If so, consider the following opportunity!

What you will do…

• Complete end to end playback of programs ensuring technical standards are met, CRTC procedures are followed, and programs are properly logged.
• Ingest programs and traffic items using prescribed methods, and maintain accurate disposition of original recordings if necessary.
• Groom the playback schedules of multiple channels to ensure they are complete and error free using Evertz’s Mediator automation system.
• Respond to scheduling changes promptly and advise appropriate personnel in a timely manner.
• Perform signal checks with stations prior to live events.
• Responsible for multiple incoming signals (outlying studios, municipal feeds, production trucks, Dejero, etc.) and the routing of the signals to multiple outputs.
• Update reporting systems related to tasks, closed captioning, and assigned duties.
• Load and launch interstitial breaks during live events such as sports events, in concert with on-location production staff.
• Promptly report incidents and abnormalities in transmission or receiving of television signals using the incident reporting system, and ensure the integrity of the Master Control facility is not compromised.
• Communicate with Rogers Sports & Media and other Rogers tv Master Controls to ensure feeds are accurately dealt with.
• Answer telephone inquiries in a professional manner and to the satisfaction of the internal and external customers.
• Other duties as assigned by direct or senior management.
• Adhere to all legal and policy requirements under Health and Safety Legislation.

What you will bring…

• Core Competencies:  Customer Service Orientation, Teamwork and Collaboration, Adaptability and Initiative.
• Role-Specific Competencies:  Innovation/Creative Thinking, Problem Solving/Judgement, Achievement Orientation, Listening, Understanding and Responding.
• Ability to work to exacting standards and handle the stress related to multiple program switching and feeds is required.
• Proficiency and experience with broadcast automation and production software.
• Proficient computer skills including word processing, spreadsheets, data entry, file management.
• Ability to monitor feeds and signals for technical quality using waveform, vectorscope, and audio meters.
• Knowledge of various video formats, aspect ratios, audio transmission, and digital video monitoring equipment.
• Strong administrative skills.
• Ability to work variable shifts, including evenings and weekends.

Here’s what you can expect in return:

• A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
• A manager who deeply cares about your development and long-term career at Rogers
• A team that trusts and wants to win together
• Smart and accomplished colleagues who are focused on both the “what” and the “how”

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.