Developer Network Fault Management solutions

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Our customers’ satisfaction is our obsession and we need innovative thinkers like you to help making our customers' needs become a reality. As a Senior systems Analyst, you will build strategic evolution plans along with engaging in the delivery of high quality software-based network monitoring and fault management solutions. Capitalizing on your great communication skills, you understand how to adapt to different audiences throughout many domains of the business and you are motivated by dynamic environment providing interesting development opportunities.  You will be part of a team focussing on innovative approach for fault management systems.

This is your chance to demonstrate your skills and competencies in a rapidly changing, equal opportunity environment in a large organization. We look forward to meeting with you and helping you succeed in this opportunity.

Your Responsibilities

• You will work in an exciting fast pace environment where you will contribute with partner organizations to ensure network management and automation solutions that you are developing are solving complex technical challenges related to the monitoring of modern telecommunication networks.
• Increase capabilities by integrating and adjusting the various network elements in the management platform.
• Prepare and present long-term vision and product evolution roadmap
• Manage the business relationships with external solution providers
• Listen to customers in order to identify, understand and document needs, in line with the long-term vision
• Produce technical design, develop and implement fault management and automation solutions.
• Collaborate with multidisciplinary teams to define and augment the effectiveness of processes
• Drive innovation by constantly re-evaluating current work practices
• Drive work to completion through perfect execution

Skills we are looking for

• Fluent in French and English.
• Demonstrated abilities to simplify and communicate complex situations clearly.
• You have an industry recognised Computer Software engineering degree.
• We are seeking an individual who is passionate about teamwork; delivering awesome customer experiences through innovative solutions
• Programming skills with knowledge of databases (Java, SQL, Python).
• Experience with fault monitoring and automation management systems is optional.
• Knowledge of modern telecommunications networks is optional.

Strengths we value

• Strong communicator with a focus on clear verbal and written dialog
• Standout colleague who has respect for other people’s ideas, values and solutions, while achieving a common outcome
• Customer focus on getting the job done in a collaborative manner while maintaining your individual accountabilities
• Creative thinker with a positive outlook on problem solving and challenging the status quo
• Engagement to commit to multiple projects with varying timelines and changing priorities in a dynamic environment
   

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment