Information Technology (IT) Support Analyst | |
| Job ID | 10-E5-4A-F5-62-FC |
| Company | Erb Fischer Veterinary Corporation |
| Location | Waterloo |
| Province | Ontario |
| Date Posted | 2024-01-08 |
| Posted Until | 2024-07-06 |
| Job Type | Full-time |
| Job Category | Information Technology |
| Description | |
| Tasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Computer and technology knowledge Android Information Technology Infrastructure Library (ITIL) Mainframe iOS Device drivers Networking software Networking hardware Networking security Extranet Intranet Internet Servers Desktop applications File management software Security software Multimedia software Presentation software Communication software Web service design Database software MS Office MS Windows SharePoint Spreadsheet TCP/IP Wireless networks Personal Suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Work Conditions and Physical Capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Physically demanding Manual dexterity Attention to detail Ability to distinguish between colours Sound discrimination Sitting Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling | |
| Start Date | As soon as possible |
| Salary | $36.50 Hourly |
| Education Requirements | Bachelor's degree |
| Experience | 3 years to less than 5 years |
| Languages | English |
| Work Settings | Hospital/health care establishment/health institution Private company, corporation or industry |
| How To Apply | Email: info@waterloowest.com |
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