Front Desk Clerk (NOC 6525) | |
| Job ID | 0E-18-15-7E-77-FC |
| Company | The Vancouver Club |
| Location | Vancouver |
| Province | British Columbia |
| Date Posted | 2019-06-04 |
| Posted Until | 2019-12-01 |
| Job Type | Full-time |
| Job Category | Accommodations |
| Description | |
| Business address: 915-West Hastings Street, Vancouver, BC, V6C 1C6 No. of Positions: 1 Terms of Employment: Full-time Permanent Benefits: Dental, Extended Medical and Pension Mailing Address: 915-West Hastings Street, Vancouver, BC, V6C 1C6 [1] Come join our Team! Well established members only club is looking for an energetic and dynamic individual to join our team. Job duties: * Take reservations for all Club events and the Bar & Grill. * Making sure to follow reservation policies. * Communicating with the Head concierge to ensure confidence with reservation levels and numbers. * Welcome and register arriving guest, review all materials concerning arrival schedules for members, room guests, reciprocal members, VIPs or any host or guest arriving for an event * Review daily events and function sheets; communicate any concerns to department heads. * Present statements of charges to departing guests and receive payment. * Check daily record sheets, guest accounts, receipts and voucher. * Answer enquiries regarding Club services and registration by telephone and in person, provide information about services available in the Club and respond to guests' complaints * Ensure all appropriate departments are informed of member and or guests' special needs and fulfill requests. * Assist in escorting members or guests to their events or rooms as requested. * Must be knowledgeable with the operations of Reciprocal Clubs. * Update reciprocal club database consistently, giving the Concierge Department the ability to provide details on what reciprocal Clubs provide. * Be knowledgeable with the club Art Program, knowing the art in the Club and provide members with art tours including knowing the current proposals and curated art within the Club Other qualifications and attributes required: * Ability to communicate effectively. * Proficiency in a second language preferred. * Previous customer service experience preferred. * Strong attention to detail and the ability to handle multiple tasks. * Excellent communication and organizational skills. * Experience working in an environment providing a high level of customer service to guests of high social standing with discretion and professionalism. * Ability to work with management staff and other employees in a professional manner. | |
| Start Date | As soon as possible |
| Salary | $16.00 / Hour For 40 Hours / Week |
| Education Requirements | Completion of Secondary School |
| Languages | English |
| How To Apply | Absolutely no walk-ins or telephone calls will be considered. Please send resumes to careers@vancouverclub.ca |
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