Front Desk Agent

Job ID06-D3-8B-F3-CD-72
CompanyZainul And Shazma Holdings Ltd 1997
LocationHinton
ProvinceAlberta
Date Posted2023-01-17
Posted Until2023-07-16
Job TypeFull-time
Job CategoryAccommodations
Description
Vacancy: 6

Permanent, full-time employment

Employment conditions: Early morning, morning, day, evening, weekend, night, overtime

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: Hotel, motel, resort

Personal suitability:
Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player

Tasks:
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and cleaning duties, Provide customer service

Work conditions and physical capabilities: Attention to detail, Fast-paced environment, Standing for extended periods

Health benefits: Dental plan, Health care plan

Other benefits: Free parking available

Long term benefits: Group insurance benefits, Maternity
and parental benefits

Hiring for the following locations:
Holiday Inn Hinton - 393 Gregg Ave, Hinton, AB T7V 1N1
Holiday Inn Express hotel & Suites - 462 Smith Street, Hinton, AB T7V 2A1
Start DateAs soon as possible
Salary$16.00/hour, 30-40 hours/week
LanguagesEnglish
How To ApplyBy email:
hrmanager@zsholdings.com

By mail:
393 Gregg Avenue
Hinton, AB T7V 1N1

Or

462 Smith Street
Hinton, AB T7V 2A1