Supervisor - Customer Experience, TVO ILC (Call Centre Operations)
Job Category: Customer Service
Requisition Number: SUPER001714
Schedule: Full Time
Are you an energetic and empathetic contact centre professional who is dedicated to making a difference. If you're someone who is passionate excellence in customer experience who's excited by a challenge, prepared to take initiative, and moved to make a difference, you'll find success here. TVO ILC has an exciting opportunity for a Supervisor, Customer Experience in our inbound call centre. In this role you will be responsible for the supervision of a team of administrative service officers in delivering best-in-class customer experience, maintaining service levels, achieving defined business key performance indicators as they relate to customer service...
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