Hotel Clerk Supervisor | |
| Job ID | F6-D3-24-57-4C-10 |
| Company | Wickaninnish Inn |
| Location | Tofino |
| Province | British Columbia |
| Date Posted | 2019-11-16 |
| Posted Until | 2020-05-14 |
| Job Type | Full-time |
| Job Category | Accommodations |
| Description | |
| Job Description: • Co-ordinate, assign and review the work of the Inn’s Guest Services Representatives and Reservation Agents • Establish work schedules and procedures and co-ordinate activities with other work units or departments • Resolve work-related problems, including guest concerns, and prepare and submit progress and other reports • Participate in all Human Resource functions within the Front Office Department, as directed by the Front Office Manager; • Training and development of staff in job duties, safety procedures and company policies • Requisition supplies and materials • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work • Assist in creating, implementing, monitoring and continually improving systems designed to organize and control the efficient flow of guests, team members & supplies through the Front Office Department; • Participate in the creation and achievement of the annual budget for the Front Office Department, as directed by the Front Office Manager; • May perform the same duties as workers supervised. | |
| Start Date | As soon as possible |
| Salary | $46000.00 Annual Salary |
| Credentials | • Valid Class 5 Driver's License |
| Education Requirements | • Completion of secondary school required. • Completion of diploma or degree in tourism and hospitality management an asset. |
| Experience | Job Requirements: • Excellent Human Resources skills are required; Minimum 2 years’ management or supervisory experience in the Front Office of a high-end full service facility; • Excellent interpersonal, verbal and written communication skills are needed; Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills are necessary; • Must have knowledge of standard operating financial statements as well as the budgeting process, scheduling and effective cost management; • Working knowledge of Maestro, PMS, Microsoft Word, Squirrel, File Maker Pro, Excel, are assets; • Must enjoy shift work and be able to work evenings, weekends and holidays; • Ability to make a commitment of 24 months to this position |
| Languages | English |
| How To Apply | To apply for this position, please submit a resume and letter of intent to jobs@wickinn.com |
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