Retail, Rental & Repair Supervisor | |
| Job ID | E6-FB-75-FA-BC-93 |
| Company | Sun Peaks Resort LLP |
| Location | Sun Peaks |
| Province | British Columbia |
| Date Posted | 2020-11-26 |
| Posted Until | 2021-05-25 |
| Job Type | Full-time |
| Job Category | Retail |
| Description | |
| Sun Peaks Resort LLP is looking for a full-time Retail, Rental & Repair Supervisor (NOC 6211-B)! This is a full-time, permanent position. Job Description: • Supervision of Elevation Bike Ski & Board (EBSB) sales, rental, and repair staff, including – hiring, training, scheduling, supervision, coaching and motivation. • Scheduling shifts and assigning duties to staff, ensuring adequate staffing levels in line with events calendar. • Authorize rental payments and the return of rentals and equipment • Maintain specified inventory and order merchandise • Key holder responsible for the opening and closing of EBSB and management of the security system, including the arming and disarming. • Keeping up-to-date on the latest industry trends, anticipating changes in the market and assessing the performance of new products before committing to purchase. • Responsible for ensuring the safe operation of rental bikes through regular inspection and supervision of daily maintenance. • Liaise with bicycle service centers and technical representatives on matters pertaining to the maintenance and repair of rental and customers bicycles. • Assuming managerial responsibilities in the event of management absentees. • Responding to e-mails and phone calls • To create an atmosphere for our guests and employees that is positive, rewarding, and fun, while ensuring we meet or exceed company and departmental goals. • To ensure all areas of the shop including storage, guest areas, behind counter spaces, and staff areas are kept immaculately clean and organized. • To be accessible to all employees during operational hours to help in problem-solving, guest concerns, or policy enforcement. • Planning and implementation of rental procedures and policies. • To research and plan changes in rental procedures to meet the expectations of our guests. • Ensuring all employees follow all procedures involving appearance, dress codes and policies at all times. • Maintain staff discipline; implement warnings as necessary. • Provide excellence in guest service. • Ensure EBSB is kept stocked and in show ready condition at all times. • Maximize daily outlet sales and strive to meet or exceed sales targets. • Ensure all Sun Peaks Resort LLP policies are adhered to as outlined in the current Employee handbook. • EMS (Environmental Management System) & ISO 14001 awareness. We also offer the following benefits: • Full access Winter Season Alpine Lift and Nordic Trail passes • Full access Summer Alpine Hike and Downhill Bike season passes • Employee access Golf Membership and discounted Golf Cart season pass • Employee Health and Wellness Program including EFAP services • Companywide discounts and benefit programs • Eligibility to participate in our Peak Performer Recognition Program, awarded at our monthly staff dinner and events • Reciprocal riding at other participating BC and Alberta bike parks • Extended Medical and Dental benefits after 3-month probation period • Participation in the RRSP and matching DPSP programs • Network and interact with our diverse culture Job Location: Sun Peaks Resort – 1280 Alpine Road, Sun Peaks, BC V0E 5N0 | |
| Salary | $41,600/annum for 37.5 hours per week |
| Education Requirements | Minimum completion of secondary school |
| Experience | Minimum 2-3 years of experience in retail, sales, or customer service Previous experience in bicycle, ski, or snowboard rental is an asset |
| Languages | Language in the workplace is English |
| How To Apply | To those interested please apply by clicking Apply Now! |
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