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Room Attendant

Job IDC0-E8-34-E4-1C-94
CompanyHoward Johnson Hotel & Suites Victoria
LocationVictoria
ProvinceBritish Columbia
Date Posted2019-12-23
Posted Until2020-06-20
Job TypeFull-time
Job CategoryAccommodations
Description
Must live in Victoria / Saanich area (have valid drivers license)

Terms: Full time, permanent

The Room Attendant is responsible for ensuring that the cleanliness and the quality of the hotel’s guest rooms meet the highest of industry standards, therefore providing our customers with an outstanding experience.

Key Responsibilities

To ensure clean, comfortable guest rooms.
To ensure clean public areas.
To identify, act and follow up on maintenance deficiencies and opportunities with the Maintenance Department.
Adhere to all health and safety standards.
Provide a high standard of customer service by communicating with guests and helping them with any needs they have.

Duties and Essential Job Functions

To ensure clean, comfortable guest rooms.
Look at each room and all public areas through the eyes of the guest and using attention to detail meet or exceed the required cleaning standards
Clean and disinfect all bathroom fixtures and surfaces
Change and make beds
Sweep and mop floors and/or vacuum carpet
Dust and polish all furniture and fixtures
Empty all refuse containers and adhere to all recycling policies
Spot clean any walls, trim, moldings, windows, door frames as needed
Replenish all amenity supplies and linens in guest rooms
Organize and maintain adequate supply of relevant items on the cart and in the stock room*
Adhere to all health and safety standards.
Be aware of all chemicals used in any of the cleaners/tools used on the job and utilize following safety guidelines
Follow all guidelines outlined in the Health & Wellness manual
Provide a high standard of customer service by communicating with guests and helping them with any needs they have.
Respect the guest’s privacy, security and personal belongings and follow appropriate procedures
Follow proper guest etiquette – respectful, friendly, and polite to all guests, using the guest name where possible
Start DateAs soon as possible
Salary$16.00 - $19.00 per hour
Education Requirements• Literacy skills - reading, writing and basic math skills
LanguagesEnglish
Weight HandlingUp to 50 pounds
Work Settings• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You’ll might need to bend and kneel to complete some activities
OtherJob Location: 4670 Elk Lake Dr., Victoria, BC V8Z 5M2
How To ApplySubmit resume by email to gm@hievictoria.com

Phone: (778) 403-4505