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Hospitality Support Worker (2 Positions)

Job IDBB-2E-0D-B3-1E-DB
CompanySaskatchewan Polytechnic
Date Posted2022-07-05
Posted Until2023-01-01
Job TypePart-time
Job CategoryHospitality
To provide support to the Hospitality and Tourism training programs.
1. Customer Service and cashier duties - using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
2. Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
3. Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
4. Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
5. Follow guidelines during service, making sure to understand and adopt all portion control guidelines
6. Label items for sale and ensure daily menu information and pricing is updated and accurate
7. Fill and stock as necessary
8. Organize till floats and prepare change orders
9. Address inquiries from customers
10. Assist with receiving and dispersal of food and supply orders
11. Assist with banquet set ups / service /tear down and general clean up after banquets
12. Complete dishwashing and cleaning tasks as required
13. Participate as a team member that accepts personal accountability and holds others accountable
14. Communicate with intent at all times - a conscious attention to whether the receiver receives and fully understands the communication
15. Facilitate various promotional activities
16. Other duties as assigned
CredentialsFood Safe Level 1 Certification
Education RequirementsHigh School diploma or equivalent to about 12 years of formal education
Essential Skills- Excellent customer service skills as well as effective, appropriate and professional communication
- Able to address minor work place issues that arise in day to day operations.
- Knowledge of basic service standards and ability to multitask in all types of service - counter service, table service, bartending, banquet service
- Basic understanding of point of sale operation and Moneris devices - multiple way of using, billing, payment, etc.
- Able to operate commercial kitchen equipment
- Knowledge of safe handling of chemicals used in food service setting
- Bondable
Experience2 years; experience working in a food service setting
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