User Support Technician

Job IDAC-BA-29-CB-97-2F
CompanyAlberta College Of Acupuncture & Traditional Chinese Medicine
LocationCalgary
ProvinceAlberta
Date Posted2019-08-13
Posted Until2020-02-09
Job TypeFull-time
Job CategoryInformation Technology
Description
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced,
Consult user guides, technical manuals and other documents to research and implement solutions,
Provide advice and training to users in response to identified difficulties,
Collect, organize and maintain a problems and solutions log for use by other technical support analysts,
Participate in the redesign of applications and other software,
Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties,
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Start DateAs soon as possible
Salary$30.50 To $32.50 / Hour
Education RequirementsCollege/CEGEP
Experience1 year to less than 2 years
LanguagesEnglish
How To ApplyBy email:
recruiting@acatcm.com