User Experience And Service Design Lead | |
| Job ID | AB-7A-DA-F0-9E-BB |
| Company | BC Public Service |
| Location | Multiple Locations |
| Province | British Columbia |
| Date Posted | 2021-12-06 |
| Posted Until | 2022-01-03 |
| Job Type | Full-time |
| Job Category | Information Technology |
| Job Details | View attachment |
| Description | |
| There is currently one position available. This position can be performed from any location within the province of British Columbia. The successful applicant may remain at their current home location in BC and enter into a telework agreement OR work from a ministry location where office space is available. This corporate posting will also be used to establish a cross-ministry eligibility list to fill future permanent vacancies in multiple ministries and locations identified in this posting. Positions from the list will be offered in rank order, as vacancies arise, based on the locations applicants have selected during the hiring process. Some positions may be performed from any location within the province of BC through a telework agreement, other positions may have office based requirements. We strive to support individual wellbeing and employee engagement. Applicants will be asked to indicate their preferred work location(s) at a later stage in the process. The BCDevExchange exists at the leading edge of delivery-driven government in British Columbia. We are here to improve people's lives, address the province's priorities and improve the public's experience of government. The User Experience and Service Design Lead provides practice leadership and expertise on service design and, user experience design. As lead practitioner, you will work with strategic leadership, hiring managers, and candidates to define, implement and measure service design initiatives / products/ services. You will also motivate other organizations to embed a human-centered approach to service design and delivery in their work and building capacity in the BC Government. This position provides expertise, contribute, and brings new ideas, trends, and ways of thinking into the human-centered design community. Qualifications for this role include: - Degree in Information Technology/Information Management or related fields and 3 years *related experience; OR - Diploma in Information Technology/Information Management or related fields and 4 years *related experience; OR - An equivalent combination of related experience and education may be considered. o Related fields of study may include Social Sciences, Library science or User Experience Design/Human Centered Design. - *Related experience includes all of the following: o Experience with user experience design (technology research, strategy, design, content). o Experience with service design (experience mapping, service prototyping) to design and enhance services via web and other channels. o Experience in facilitating client meetings and user research, including one-on-one interviews, ideation workshops, and usability testing. o Experience with mock-up, prototyping and wireframing software and tools (i.e. Adobe XD, Figma). o Experience conducting, analyzing, and translating research to other team members and stakeholders. | |
| Salary | $72,724.97 - $83,014.85 annually plus 9.9% Temporary Market Adjustment |
| Languages | English |
| How To Apply | Click "Apply Now" For more information, and to apply online by January 3, 2022 |
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