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Room Attendant

Job ID9F-7F-39-9A-55-8F
CompanyWickaninnish Inn
LocationTofino
ProvinceBritish Columbia
Date Posted2021-11-02
Posted Until2022-05-01
Job TypeFull-time
Job CategoryHospitality
Description
Join our Housekeeping team as a Room Attendant, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel.

The Housekeeping Team at the Wickaninnish Inn in itself is a nationally awarded team! We are so thrilled to have been named a 2021 AAA/CAA Best of Housekeeping hotel.

Yes, the bulk of the work in most Housekeeping Departments is cleaning; let's not gloss over the fact that Room Attendants clean toilets, sinks, showers, make beds, vacuum kilometres of carpet each day and fold mountains of laundry. What is different at The Wickaninnish Inn? It's the culture, the leadership and the empowerment given to every employee to seek out those moments where they can engage with a guest and make their stay that much more memorable. The department prides itself on setting the stage for guests; one day you could be helping set a room up for a surprise birthday with balloons and twinkle lights and the next day tasked to ensure that a guest's special pillow is in the room prior to their arrival. You are not a back of house employee, you are front and center!

Objectives:

Be one of the front line contacts for guests requiring Housekeeping assistance, committed to ensuring the guests' Wickaninnish Inn experience exceeds their expectations.
Project a friendly and professional demeanour to guests, making them feel welcome and at home while at the Inn.
A professionally groomed appearance.
A positive and pro-active attitude.
A calm and capable demeanour.
Handle cash and gratuities with accuracy, honesty and discretion.
Keep work area clean, tidy and fully stocked.
Complete all necessary administrative duties so work is properly documented.
Keep all Inn guests safe and free from harm.
Report and store lost and found items.
Some duties may change due to COVID-19 operating regulations/standards.
Wages may be increased due to annual salary reviews, provincial minimum wage changes or at the employer's discretion.
Start DateAs soon as possible
Salary$18.00 Per Hour
Essential Skills
Requirements:

Must possess the desire to be part of a world-class Housekeeping/Guest Service Team.
Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish Inn employees.
Ability to multi-task in a busy environment and creative problem solving skills are necessary.
Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.
Ability to maintain all COVID-19 operating regulations/standards.
Must enjoy working evenings and weekends.
As a term of employment, all employees must be fully vaccinated against COVID-19. Proof of vaccination is required.
ExperienceExperience in a full service hotel an asset.
LanguagesEnglish
Other
Benefits: Gratuities, Dental Benefits, Group Insurance Benefits, Life Insurance, RRSP Benefits, Vision Care Benefits, Other Benefits (incl. Hotel/Restaurant discounts, Recreation discounts, free parking)
How To ApplyIn order to apply for this career opportunity, please submit a Resume and Cover Letter to jobs@wickinn.com.

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.