Hotel Managing Supervisor | |
| Job ID | 8D-46-1A-0C-30-60 |
| Company | Holiday Inn Express & Suites |
| Location | Woodstock |
| Province | Ontario |
| Date Posted | 2022-05-04 |
| Posted Until | 2022-10-31 |
| Job Type | Full-time |
| Job Category | Accommodations |
| Description | |
| Holiday Inn Express & Suites a busy and well establish hotel located at 510 Norwich Avenue, Woodstock, ON, Canada, N4S 3W5 urgently require a Hotel Managing Supervisor to ensure the smooth & efficient operations of the hotel. Job Type: Permanent, full time position Salary: $24.04 per hour for a minimum of 30 hours per week; Overtime at 1.5 times the wage after 44 hours/week | |
| Start Date | As soon as possible |
| Salary | $24.04/hour minimum of 30 hours per week |
| Education Requirements | Completion of secondary school; Completion of a Hospitality college/diploma program will be an asset. |
| Essential Skills | - Establish staff work schedules and procedures and co-ordinate activities with other departments; - Supervise daily shift process and ensure that the staff adhere to standard operating procedures; - Resolve work-related problems and prepare and submit progress and other reports - Hire and train staff in job duties, safety procedures and company policies - Oversee work of front desk personnel to ensure that optimal level of service and hospitality is provided to the guests; - Assist hotel guests with special requests and supervise front desk to ensure the prompt fulfilment of any requests; - Assist during the check in and check out processes to ensure that all activities are handled efficiently; - Oversee the work of the housekeeping staff; - Resolve customer issues and complaints in a prompt and efficient manner to maintain a high level of customer satisfaction and ensure business retention; - Arrange for periodic repair and maintenance work; - Requisition of supplies and materials - Create and maintain professional liaison with vendors, suppliers and maintenance personnel to ensure prompt services; - Coordinate employee events to encourage team camaraderie; - Develop and employee training manual for all new hires which dictate how new team members can successfully perform their duties; - Ensure outstanding customer care at all times. |
| Experience | 2-3 years |
| Languages | English |
| Work Settings | Hotel |
| Additional Skills | - Strong organizational and time management skills combined with high level initiative; - Ability to supervise in a diverse environment with a focus on client and customer service skills; - Excellent written & verbal skills; Must be articulate and exude the "hospitality" gene; - Excellent electronic communication skills - Must be available to work nights, weekends and holidays when required |
| How To Apply | To be considered for this position please email resumes to holiday_inn1@outlook.com |
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