Guest Services Agent - Hotel

Job ID6D-57-F1-07-2B-49
CompanyTravelodge By Wyndham Fort McMurray
LocationFort McMurray
ProvinceAlberta
Date Posted2025-02-10
Posted Until2025-08-09
Job TypeFull-time
Job CategoryAccommodations
Description
Terms of employment
Permanent employment
Full time
1 vacancy

Personal Suitability:
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Start DateAs soon as possible
Salary$18.00 Hourly / 40 Hours Per Week
Education RequirementsSecondary (high) school graduation certificate
Essential SkillsRegister arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Experience7 months to less than 1 year
LanguagesEnglish
Work SettingsHotel, motel, resort
How To ApplyBy email
gm@travelodgefortmcmurray.ca