Department Description The department of Biochemistry and Biomedical Sciences (BBS) is one of the most research-intensive departments at McMaster University. The department works with leaders and staff of multiple research centres and institutes across the Faculty of Health Sciences on issues of mutual interest related to affiliated BBS faculty and trainees as well as new faculty recruitment initiatives. Our 29 primary research and teaching faculty members deliver innovative and leading-edge education programs that collectively provide health science training and education to 700+ graduate and undergraduate students. The department has a strong joint and associate faculty membership of 30 faculty members from across the university. Job Summary The Manager, Employee Operations is responsible for effectively planning, coordinating and providing human resources functions for all employees in the department to optimally support activities in education, research, and administration. The Manager, Employee Operations is responsible for employee relations, compensation and benefits, recruitment and selection processes, training and development, health and safety, orientation, human resources planning and organizational development, leaves of absence/return-to-work/ accommodation, performance management, administration, and payroll including overseeing payroll of 150 graduate students. The position calls for independent decision-making within the human resources area of authority and for the exercise of leadership in the management of administrative support services in the Department of Biochemistry and Biomedical Sciences in accordance with the UNIFOR Local 5555 collective agreement. In addition, the Manager, Employee Operations supports initiatives for continuous improvement for a diverse set of employees (faculty, management personnel, research staff (Technical professional and research), administrative support staff and temporary – casual staff (including student and TA placements). The Manager, Employee Operations is responsible for internal and external communication processes for the department. These responsibilities are enacted in close collaboration with the Director of Administration. This position is responsible for ensuring compliance with HR policies and procedures, requiring extensive knowledge of University policies and procedures, Union Collective Agreement understanding, as well as relevant external legislation (e.g. Employee Standards Act, Canada Human Rights Code, WSIA, etc.) and HR best practices. The incumbent contributes to smooth departmental operation in all core functional areas (education, research, and administration). As part of the management team, the Manager, Employee Operations contributes to the research and development of business plans (both short- and long-term) and to the definition of projects, determination of priorities, allocation of staff, and implementation, providing expertise in the HR area and advising of impact of decisions on human resources. Accountabilities Employee Relations Provides front-line service to faculty and staff in divisions within client group with regards to human resources policies and procedures and interpretation of the UNIFOR Local 5555 collective agreement, CUPE Collective Agreement, and the Employment Standards Act Compensation & Benefits Recruitment & Selection Prepares documentation for interim hiring, and post-doctoral fellows including letters of offer, contract extensions, information required for payroll, FHS administrative server accounts, email, etc. Training & Development Develops and provides training to faculty/staff supervisors on recruitment and selection issues requested (e.g. job description development, interview questionnaire/assessment development) Maintains resources on internal sites (Website, Faculty Information Portal) Advises staff on continuing education and career development options Coordinates training sessions for faculty and staff as necessary (e.g. software training for administrative staff, sessions at annual retreat), including sourcing and selecting contractors, designing and evaluating training Independently responsible for ensuring that administrative staff have knowledge, skills, and abilities required for their positions, including arranging for and/or conducting training as necessary Health & Safety Coordinates health and safety program for the Department, including compliance with required H&S training, working alone policy, emergency evacuation procedures, and incident/injury reporting for all faculty and staff. Orientation Human Resources Planning & Organizational Development As part of the management team, works in collaboration with the Director of Administration Manager, and the Finance Manager, Department of Biochemistry and Biomedical Sciences, to provide direction regarding the Department's goals and objectives in the area of human resources management and organizational development for the department by examining, reviewing and assessing immediate and long-term needs Leaves of Absence, Return-to-Work, Accommodation Coordinates and/or advises on leaves of absence, accommodations, performance management, and human rights/equity issues for faculty and staff in accordance with University policies, procedures and collective agreements where applicable Collaborates closely with Employee Health Services on salary continuance, LTD, WSIB, and Return-To-Work/accommodation plans for staff Maintains detailed information on all aspects of LOA and RTW processes from time employee goes on leave until RTW has been deemed 100% successful. This includes monitoring RTW plans to ensure progressor flag concerns, and managing difficult cases from the department's perspective. Completes department paperwork for LOA, Salary Continuance, return-to-work, etc. Performance Management Administration Develops human resources information management processes/resources as needed to ensure that necessary information is readily accessible for both departmental and University needs (e.g. leaves of absence and return-to-work tracking system, monitors status of leave and related activities such as application for LTD, vacation pay-out, plans for follow- u p medical assessments, etc.; Health & Safety tracking, monitors training compliance and actions taken to ensure training is completed, demonstrating due diligence Management of Administrative Support Services Develops and implements plans for immediate and long-term needs in relation to administrative support functions of the Department including identifying administrative services required and determining optimal staff resource mix, workflow processes, policies and procedures to ensure the services are provided Sets standards for, and monitors, the quality and quantity of administrative support services, addressing performance issues and/or resolving system challenges Manages payroll for the Department, ensuring appropriate and timely set-up of all employees and accurate (SPP, and E-forms) one-time and continuous payments, and processing Departmental payroll approvals Coordinates payroll changes, including change of status forms, stipends, one-time payments, , etc. for employees Recruitment and Tenure and Promotion The Manager, Employee Operations is responsible for spearheading the recruitment and Tenue and Promotion (T&P Processes) for the Department and administering the review of all full and part-time faculty member and Associate Memberships within the Dept. (approx. 30 Core faculty, 22 Associate, 9 Joint, and Part time (adjunct)) Other - Manages projects as assigned by the Director of Administration, Department of Biochemistry and Biomedical Sciences.
Qualifications Knowledge/Skills Thorough knowledge of human resources (professional practices, total compensation, health and safety, HR planning, recruitment and selection, training and development, organizational effectiveness, employee and labour relations, HR information management), including all relevant legislation
For more information, visit McMaster University for MANAGER, EMPLOYEE OPERATIONS
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