Technology Support Analyst, Legal Operations

Technology Support Analyst, Legal Operations

Reference Code: 63624

Location: Canada (CA) - Calgary, AB
Job Category: Business Development; Legal
Employment Type: Employee Full-time
Relocation Eligibility: This position is not eligible for our relocation program
Application Deadline: 02/03/2020

We all need energy. It warms our homes, cooks our food, gives us light, and gets us where we need to go. It also improves our quality of life in countless other ways. At TC Energy, our job is to deliver that energy to millions of people who depend on it across North America. And we take our job very seriously.

Guided by our values of safety, integrity, responsibility and collaboration, we develop and operate our facilities safely, reliably and with care for our impact on the environment. With our presence across the continent, our people play an active role in building strong communities.

We’re proud of how our hard work and commitment sets us apart and benefits society, every day. We’re looking for new team members who share our values and are ready to take on exciting challenges.

The opportunity

The Legal Operations team supports the Legal Department of the Company with a wide strategic and tactical mandate. The team is responsible for the delivery and support of technology used by the Legal Department, together with teams from IS.

Reporting to the Manager, Legal Operations, and working closely with the Team Lead the Technology Support Analyst will work with all of the systems of the Legal Department (including Ascent, iManage and LawBase) to provide support for a variety of technical and user support tasks and initiatives.

The Technology Support Analyst possesses a flexible and broad technical background, including user support and the ability to work interchangeably with IS, system administrators, technology vendors, application developers and non tech savvy users alike.

What you’ll do

• Business System Administrator on Legal Operations systems
• Act as interface with Information Systems staff
• Train, support and implement of systems to the Legal Department
• Implementation of project management concepts and principles
• Select and interpret information and data to develop solutions to complex problems
• Upgrades & data management
• Data migration for Legal Ops team
• Identify opportunities to automate activities, improve processes and reduce overall administrative time for the Legal Ops team and across the Legal Department.

Minimum Qualifications

• Bachelor degree in Business, Commerce, Computer Science, or a related discipline
• Minimum of 4 years of relevant experience
• Experience in system administration (e.g. onboarding new user accounts, group security administration)
• Strong ability to research, report, analyze and synthesize multi-source data
• Strong facilitation and presentation skills.
   

Preferred Qualifications

• Experience and demonstrated keen interest for the energy industry
• Experience with matter Management software would be desirable
• Experience with iManage and providing support to users
• Knowledge of TC Energy's business strategies, practices, processes, and systems is an asset
• Ability to organize and understand complex data sets, design meaningful metrics and measures, and synthesize complex information into user-friendly graphics
• Quick learner in detailed use and knowledge of multiple software technologies to support users and trouble-shoot issues
• Ability to apply critical thinking to work through problems, addressing the use of various applications  across multiple Business Units and users, with varying demands and requirements
• Detail focused, process driven and accurate in data entry.

About our business

TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.

Apply now!

Apply to this posting by 02/03/2020 using reference code 63624. You must apply through our jobs system at jobs.tcenergy.com. Only applications submitted through our system will be acknowledged. Applications may be submitted using a mobile device or a desktop / laptop computer.

TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.

* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.

* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.

* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.

* TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting careers@tcenergy.com.