• Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds. • Write a variety of documents including correspondence, reports, and meeting minutes. • Schedule patient medical appointments and procedures. • Coordinate calendars, arrange meetings, book rooms, and make travel arrangements. • Resolve scheduling and calendar issues, complaints, and conflicts. • Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts. • Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries. • Process and reconcile clinical and third-party service billings. • Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures. • Interact with patients and their family members who may be experiencing emotional or difficult situations. • Ensure patients understand all instructions given to them for tests and medical procedures. • Gather and compile information required for a variety of grant submissions and reports. • Facilitate the collection of signatures required on grant applications and agreements. • Conduct database, literature and web searches to locate and retrieve documents and articles. • Prepare and book exam rooms ensure all materials are stocked, stored, and organized accordingly. • Set up and maintain filing systems, both electronic and hard copy. • Update and maintain information in a variety of databases. • Update and maintain confidential files and records. Handle sensitive material in accordance with established policies and procedures. • File, retrieve, and purge files. • Monitor and order office supplies. • Attend meetings and take minutes. • Assemble, collate, and disseminate mailings. • Open and distribute incoming mail and faxes and arrange courier shipments. • Remain current with relevant medical terminology. | 
