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Computer Support Specialist / Specialiste En Soutien Informatique

Job ID52-F7-31-7D-3F-33
CompanyNational Research Council Canada
LocationWithin A National Research Council Office Across Canada
ProvinceAcross Canada
Date Posted2023-06-06
Posted Until2023-06-16
Job TypeFull-time
Job CategoryMiscellaneous
Description
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Computer Support Specialist to support our Knowledge, Information, and Technology Services Branch (KITS). The Computer Support Specialist would be someone who shares our core values of Integrity, Excellence, Respect and Creativity. You might be the person we are looking for to fill our Computer Support Specialist position (CS-2) to administer a Computer Management System

The incumbent will work as a member of the Standards and Desktop Infrastructure team within the Knowledge, Information, and Tech Services Branch (KITS), providing clients with IT support services for distributed computers and networks within the various Research Centres/Branches/IRAP of NRC.

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Contribuez a la realisation de travaux de recherche strategiques et poursuivez une carriere prometteuse au Conseil national de recherches du Canada (CNRC), la plus grande organisation de recherche et de technologie au Canada.

Nous souhaitons embaucher un ou une Specialiste en soutien informatique en vue de soutenir la Direction des services du savoir, de l'information et des technologies (SSIT). La personne choisie doit partager nos valeurs fondamentales relatives a l'integrite, a l'excellence, au respect et a la creativite. Vous etes peut-etre la personne que nous cherchons afin de pourvoir un poste de specialiste en soutien informatique (CS-2) en vue d'administrer un systeme de gestion des ordinateurs.

Vous travaillerez comme membre de l'equipe des normes et de l'infrastructure de bureau au sein de la Direction des services du savoir, de l'information et des technologies (SSIT). Vous fournirez aux clients des services de soutien infotechnologique (TI) destines aux ordinateurs et aux reseaux distribues dans les divers centres de recherche, directions et PARI du CNRC.
SalaryFrom $74,552 To $93,612 Per Annum.
Education RequirementsBachelor degree in Computer Science from a recognized University or a Technical College diploma in Computer Science or a related field.

An equivalent combination of education and direct experience may be considered.

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Baccalaureat en science informatique d'une universite reconnue ou un diplome d'etudes collegiales techniques en informatique ou dans un domaine connexe.

Une combinaison equivalente d'etudes et d'experience directe pourrait etre prise en consideration.
Essential SkillsSolid knowledge of Microsoft desktop operating systems (Windows 10).
Ability to research and analyze complex IT issues as well as provide sound advice and expertise to clients, other team members, and management.
Basic knowledge of TCP/IP suite of protocols.
Solid Knowledge of a Computer Management System such as Broadcom ITMS or Microsoft SCCM.
Ability to create basic SQL query.
Ability to create Powershell or vbscript scripts.
Knowledge of automated software deployment.
Knowledge of Linux operating system administration.

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Solide connaissance des systemes d'exploitation de Microsoft (Windows 10).
Capacite a rechercher et a analyser des questions de TI complexes ainsi que de fournir des conseils judicieux et une expertise aux clients, aux autres membres de l'equipe, et a la gestion.
Connaissance de base de la suite de protocoles TCP/IP.
Solide connaissance d'un systeme de gestion des ordinateurs (ITMS de Broadcom, SCCM de Microsoft, etc.).
Capacite de creer des requetes SQL.
Capacite de creer des scripts Powershell ou vbscript.
Connaissance dans le deploiement automatise de logiciels.
Connaissance dans l'administration du systeme d'exploitation linux.
ExperienceSignificant* experience in administering a Computer Management System (Broadcom ITMS, Microsoft SCCM or other).
Significant* experience in supporting Microsoft desktop operating systems in Windows 10.
Basic experience in supporting Linux based operating systems.
Experience in programming scripts in Powershell and vbscript.
Basic experience in Microsoft SQL based database administration.
Basic experience in the networking concept TCP/IP Protocol.

*Significant signifies more than 2 years of experience.

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Experience significative* de l'administration d'un systeme de gestion des ordinateurs (ITMS de Broadcom, SCCM de Microsoft, etc.).
Experience significative* du soutien des systemes d'exploitation Windows 10 de Microsoft.
Experience de base du soutien des systemes d'exploitation base sur Linux.
Experience dans la programmation de script en Powershell et vbscript.
Experience de base dans l'administration de base donnees base sur Microsoft SQL.
Experience de base des concepts des reseaux bases sur les protocoles TCP/IP.

* Significative signifie plus de 2 annees d'experiences.
LanguagesEnglish Or French
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