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Service Manager

Job ID43769-4164
CompanyUnited Rentals
LocationCalgary
ProvinceAlberta
Date Posted2023-03-30
Job Type
Job CategoryTransportation
Description

Great company. Great people. Great opportunities.

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

Sound challenging and fun? Consider getting on the management track at United Rentals, the largest equipment rental company in the world. We'll provide the tools, the technology and the support you need to do the job right. You'll be proud of your employees, your service shop and the work we all do in providing the equipment that helps build our communities.

Additional duties include the following:

  • Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following:

Silent Diesel Generators 20kw to 1.5MW

Air-Cooled Chillers 10 to 400 Tons

Rental Industry Air-Conditioners 5 to 40 Tons

Desiccant Dehumidifiers and Negative Air Machines

Electrical Distribution

Load Banks

  • Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes

  • Supervise Service Technicians, ensuring safety policies and procedures are followed at all times

  • Build strong customer relationships through the delivery of high quality and timely customer service

  • Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility

  • Manage the shop operating expenses

  • Lead, plan, measure and continuous improvement of all service and maintenance performance metrics

  • Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions

  • Other duties assigned as needed

Job Requirements:

  • High school diploma or equivalent

  • 3-5 years of operations and shop management experience with background in  repairing and maintaining the equipment stated above

  • Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems

  • Advanced knowledge of heavy equipment, the manufacturers' warranty process, and the work order / time spent accounting process

  • Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations

  • Valid driver's license with acceptable driving record

  • Strong motivational and leadership skills

  • Excellent customer service skills

  • Strong knowledge of maintenance accounting and P&L

  • Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. 

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles:  Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts;  401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave.  Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.



For more information, visit United Rentals for Service Manager