Student Support Assistant, TRSM

About Toronto Metropolitan

At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter.

The team 
The Ted Rogers School of Management at Toronto Metropolitan University (TRSM) is developing collaborative, creative leaders who will drive 21st century business forward while making a positive impact on society. Home to nearly 10,000 students and more than 250 industry-connected faculty, TRSM is Canada's leading diverse, entrepreneurial business school centred in an urban learning environment. TRSM offers 12 Bachelor of Commerce degrees, two Bachelor of Health Administration degrees, the Ted Rogers MBA, Professional Masters Diplomas, Executive Education courses, and a Masters of Science in Management. TRSM is also home to 15 innovative research centres, institutes and labs. 

The Opportunity

Are you looking for a #rewarding career in Student Services? Are you passionate about supporting the next generation of business leaders as they attend Ted Rogers School of Management?

The Student Support Assistant is responsible for providing faculty information, guidance and support to students and providing general administrative support to the department. 
 
Responsibilities

• Provides general administrative support
• Provides front-line support and advice
• Maintains database for information storage
• Assists with statistical and financial reporting

Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Successful completion of a post-secondary diploma in office administration, business administration or a related field;
• Minimum of 3 years of experience in a similar role within an office environment including experience with database applications; organizing events involving external partners; and office administration (word processing, report preparation, office procedures/practices, etc.).
• An equivalent combination of education and experience may be considered;
• Strong organizational and administrative skills.
• Demonstrated knowledge of MS Office (Word, PowerPoint, Excel, etc.) as well as administrative, client service, oral and written communication, and time management skills.
• Strong time management skills including an ability to multi-task and meet deadlines.

Additional Information

Notifications: 

• Qualified OPSEU candidates will be considered before members of other employee groups.
• Applicants who do not meet all of the posted qualifications may, upon the University’s sole discretion, be considered to fill a vacancy on an underfill basis.
• An equivalent combination of education and experience may be considered.
• Candidates may be asked to demonstrate qualifications through occupational tests. 
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.
• We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications.
• As part of the selection process, candidates may be required to complete an occupational assessment.  
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
•  We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community.  We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process.   If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please reach out to: hr@ryerson.ca.  All information received in relation to accommodation will be kept confidential.