Front Desk Agent | |
Job ID | 31-4D-85-02-C5-80 |
Company | Executive Inn Hotels General Partnership |
Location | Burnaby |
Province | British Columbia |
Date Posted | 2019-09-24 |
Posted Until | 2020-03-22 |
Job Type | Full-time |
Job Category | Accommodations |
Description | |
Business Address: 4201 Lougheed Hwy., Burnaby, BC V5C 3Y6 No. of Positions: 01 Terms of Employment: Full-time / Permanent Benefits: N/A Mailing Address: 4201 Lougheed Hwy., Burnaby, BC V5C 3Y6 Come join our Team! Job duties: • Anticipating and addressing guest's needs and revolving their problems and complaints. • Assisting guests with disabilities. • Operating switchboard and assisting with inquiries. • Assisting the reservations manager with taking reservations. • Collaborating and communicating with other internal departments to ensure guest satisfaction. • Complying with company procedures and safety policies. • Performing duties on daily checklist. • Greeting and thanking guests in a sincere, friendly manner. • Checking guests in on arrival and out on departure. • Posting charges to appropriate guest accounts. Other qualifications and attributes required: • Demonstrated strong customer service skills. • Diploma in Hospitality or related courses an asset. • Strong communications skills in English, both written and verbal essential. • Ability to work in a multi-tasking, fast paced environment. • Ability to work all shifts, including weekends, evenings and holidays. • Team player. • Physically agile, and able to stand for extended periods. • Well-groomed, professional appearance. • Experience with ICS 2000 PMS an asset. | |
Start Date | As soon as possible |
Salary | $15.80/hour for 40 hours per week |
Credentials | Diploma in Hospitality or related courses an asset |
Education Requirements | Completion of secondary school |
Experience | Minimum experience: 1+ years as Front Desk Agent experience preferred |
Languages | English |
How To Apply | gm.bby@executivehotels.net Absolutely no walk-ins or telephone calls will be considered |