Purpose and Key Functions: | - Design multimedia content for print, web, social media and video in accordance with University brand guidelines.
- Collect and develop content for a variety of communications including but not limited to, newsletters, social media and press releases.
- Liaise with a variety of stakeholders to promote department in print and online, in cooperation with internal departments.
- Collect, analyze, assess and summarize information relevant to the decision making process and developing recommendations for final approval and implementation.
- Plan and coordinate a variety of events, conferences and activities.
- Prepare estimates of time and resources required for various events, conferences and activities.
- Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
- Complete travel expense reports, electronic cheque requisitions and purchase orders.
- Create a variety of documents including, but not limited to, correspondence, reports and procedure manuals.
- Monitor budgets, verify data and reconcile event accounts.
- Update and maintain information and content on websites and social networks.
- Resolve issues relating to events, committees and activities.
- Take meeting minutes for committee meetings.
- Apply standard mathematical skills such as calculations, formulas, and equations to perform a variety of calculations.
- Update and maintain confidential files and records.
- Handle sensitive material in accordance with established policies.
| Supervision: | - Provide direction to others in how to carry out work tasks
- Ensures adherence to quality standards and procedures for short-term staff and volunteers
| Requirements: | - 3 year Community College Diploma in Communications or Multimedia Design.
- Requires 2 years of related experience.
| Assets: For Department use only. | - Bachelor's Degree in Communications, Marketing, Journalisum or acceptable combination of education and experience, is preferred
- Expert knowledge of Adobe Creative Suite 5 (or greater), Microsoft Office, and Wordpress.
- Experience writing and editing online content.
- Experience with digital and social media platforms and marketing tools such as blogs, RSS feeds, Facebook, Twitter, Instagram and other digital communities.
- Exceptional project coordination skills, specifically as they relate to communications planning (digital and print media).
- Excellent written and verbal communication skills, including public speaking skills.
- Excellent organizational skills.
- Must possess excellent customer service skills and a positive attitude.
- Experience in facilitating partnerships with constituents from a variety of institutional functional areas.
- Demonstrated knowledge of information communication standards of practice in accordance with the Accessibility for Ontarians with Disabilities Act.
- G license and reliable transportation to attend events and occasionally pick up marketing materials
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For more information, visit McMaster University for COMMUNICATIONS COORDINATOR
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