Support Supervisor - Toronto Blue Jays | |
Job ID | 280242-en_US-7687 |
Company | Rogers |
Location | Toronto |
Province | ON |
Date Posted | 2022-12-02 |
Job Type | Full-time |
Job Category | Telecommunications |
Description | |
Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.
At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month!
Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca
Are you interested in joining the Toronto Blue Jays Game Staff Team? This is your chance.
The Toronto Blue Jays are looking for a Support Supervisor
OVERVIEW
The Toronto Blue Jays Organization is looking for individuals who have exceptional skills in customer service, leadership, and teamwork, and thrive in a fast-paced, high energy environment. Overseeing different teams based on need, this role is cross trained on managing varying event/game day roles including Usher and Gate Staff.
Support Supervisors are flexible, adaptable and customer service focused. They have the ability to efficiently problem solve, proactively react to employee and fan needs, and provide professional guidance to Usher or Gate Staff. Support Supervisors are responsible for the direction of the team they are managing at each event/game, ensuring fans are receiving a high level of customer service including, but not limited to, ensuring fans are admitted in a welcoming and secure manner and ensuring fans are being accurately, safely, and efficiently seated. They work collaboratively across a peer group to ensure consistent staff management.
This is a leadership role; supervisors are required to lead by example, embody our values and ensure their staff are similarly working to the highest standard.
Applicants must be available to work a 90% of non baseball events (i.e. concerts), and 40% of all regular season home games, including evening, weekends and holidays as required. Usher Supervisors are also expected to arrive 45-60 minutes prior to gates open for briefings. Prior to the season, Usher Supervisors should be available for 1-2 nights a week and 1-2 weekends a month between December and April for season preparation work.
This is a part-time contract position from December to November with the possibility of extension.
This role may be for you if:
RESPONSIBILITIES:
QUALIFICATIONS:
WHAT WE OFFER TO YOU
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Shift: Variable Length of Contract: No Selection Work Location: 1 Blue Jays Way (210), Toronto, ON Travel Requirements: None Posting Category/Function: Baseball / Stadium Operations & Game Day Events Requisition ID: 280242
Posting Notes: Rogers Sports & Media For more information, visit Rogers for Support Supervisor - Toronto Blue Jays |