Service Validatn Specialist II

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

The Opportunity:

The team is looking for someone passionate about the products we deliver to our customers, who will set a high bar on quality and reliability by demonstrating strong leadership skills in developing and applying best in class test automation technologies and practices. 

You will be responsible to design and develop new service validation technologies and processes to improve service reliability of Rogers Wireline and Wireless services and exercise these service validation capabilities via data driven triggers. 

The successful candidate will be part of a fast-paced development team responsible for delivery of exceptional experiences that delight our customers. As a member of this team you will have the opportunity to work with numerous stakeholders (Product Owners, Scrum Masters, Developers, and Site Reliability Engineers), and be responsible for:

• Development of User Interface test automation scripts for new features on Ignite TV (STB, Mobile, Web), Ignite SmartStream (STB), Ignite Wifi Hub (Mobile, Web), Rogers Smart Home Monitoring (Mobile, IoT devices), and IT services from end customer perspective.

• Testing and troubleshooting of production issues and provide operational support when required. 

• Identifying, designing, developing, implementing, and operating new automation capabilities within the Rogers Automation Framework Agile Release Train and to expose these automation capabilities to other teams within Rogers.

• Work with the Automation Lead to evaluate new test frameworks and methodologies, provide recommendations to the team, and implementation of the recommendations by operationalizing them.

• Identify operational efficiencies by influencing best practices of code development, deployment, and maintenance.

• Collaborating with cross functional teams to drive new automation capabilities and continuously improve testing strategy, governance, and increase operational efficiencies.

Requirements:

• Undergrad degree in Software Engineering or Computer Science

• Proficient with software testing principles and QA methodologies

• 3-5 years experience in end-to-end Test Automation tools and frameworks (Selenium, Appium, StormTest, GitHub, Jenkins, UiPath, Jira, Confluence) 

• Highly proficient in Java and Python

• Experience with common data structures, algorithms, and distributed systems 

• Knowledge of backend services and integrations and microservice architecture   

• Knowledge of software development lifecycles, especially agile & dev/ops methodologies

• Strong communication skills – ability to articulate concepts and creative solutions

• Understanding of cable business and key telecom services/technologies (video, data, voice, home security/automation/IOT, DOCSIS, GPON, IP networking/security, web services)

• Experience in API testing and testing tools like Postman, Jmeter, Rest-Assured is a plus.

• Experience with Dev/Ops, SRE, containerization, virtualization, cloud (AWS/Azure) concepts and tools is a plus.

Schedule: Full time

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment