OSS Analyst

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

Who We Are  

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.  Since our customers drive everything we do, we are searching for candidates whose core values reflect our dedication to outstanding service.  As part of our team, we will support you on your journey in building a rewarding career while we work together to build exceptional networks for Canadians.  

Operations Support Systems (OSS) is the department dedicated to key applications that enable our technology teams to actively plan, deploy & operate our networks.  As a senior network specialist in OSS, you will work on Lab and production Real time Rating and Metering systems both Pre-Paid and Post Paid in a dynamic environment.

Your Responsibilities

As a Snr Systems analyst/Developer, you will collect requirements and develop code based on those requirements. You will also configure, deploy, test and upgrade the Real time Rating systems using modern methodologies like CI/CD.  You will be required to plan and implement configuration changes at the OS and Application level. When issues arise, you will be the 2nd level of support to the 1st level Operations team. You will be responsible to dig into the root cause by investigating logs, debugging and quantify the full impact.

You will be empowered to drive changes to make your systems more reliable and maintainable and will provide expert insight during solution design.  You will always think ahead and use your scripting capabilities to automate workflow and streamline processes. 

You will compare vendor systems to determine the best solution when implementing new systems, always keeping the customer in mind.

Your Strengths and Experience

You have strong written and communication skills and are a great team player.  You respect everyone’s ideas and strive for a common goal with your teammates.  You are a creative problem solver who is ready to challenge the norm and provide outstanding customer experience. Strong communication and interpersonal skills that allows you to work more effectively with many teams internally and externally

Some of your technical skills include:

• Bachelor’s degree in computer science or Electrical Engineering and 2 years experience in a related area.
• Strong knowledge of RHEL/Unix Sys Admin Level 3
• Working knowledge of IP Technology.
• Understanding of telecommunication networks
• Security concepts and best practices
• Knowledge of Containers (e.g. Docker) & Container Management Systems (Kubernetes, OpenShift)
• Knowledge in Real Time Rating and Charging systems
• Ability to program in Perl and/or various Unix shells.
• Knowledge of XML, SNMP, LDAP and SOAP protocols.
• Ability to solve technical issues quickly and independently
• Ability to automate systems administration tasks.

What can We Offer You?

Rogers proudly wears the title of one of Canada’s Top Employers 2020 and Canada’s Top Employers for Young People 2020.  

The Brampton campus is located right at Dixie and West Dr., around the corner from the Bramalea City Centre and seconds from the 410.  The campus was recently renovated to feature a shared space work environment with interactive spaces, quiet zones, a full food court, a new gym, a doctor’s office, and even a Sportsnet themed café.  The newest technology is integrated into work spaces and meeting rooms to enable you to come up with the most creative and refreshing solutions.   

We have a commitment to your personal growth through various mentorship programs, a Walk-a-Mile program to job shadow, and exciting opportunities to move throughout the company.  We also have our teams covered with our wealth accumulation program, direct contribution pension plan, dental and health insurance, and employee discount program.  

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 25%
Posting Category/Function: Technology & Information Technology
Requisition ID: 255792
 
Together, we'll make more possible, and these six shared values guide and define our work:

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Digital & Technology