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Director, Wireless Postpaid Ordering

Job ID252975-en_US-7444
CompanyRogers
LocationBrampton
ProvinceON
Date Posted2022-01-25
Job TypeFull-time
Job CategoryTelecommunications
Description

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

 

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

 

Reporting to the Sr. Director of Wireless and CH Ordering, the Director of Wireless Ordering will be accountable to deliver consistent business outcomes by evolving our system development framework towards a SAFe model.

The role will build and evolve our solution management practice within Wireless to support a diverse set of business initiatives in a SAFe framework.  This includes onboarding an internal team, and managing external resources to allow retention of knowledge and scalability.

The role will also be responsible for setting and managing expectations with multiple stakeholders in IT, Technology in general, and across business process owners.

What you'll be doing:

  • Plan and mange the execution of initiatives within the Wireless portfolio.
  • Deliver consistent changes to the Wireless Ordering systems with high quality as defined in our KPIs.
  • Maintain and execute on the roadmap for our Wireless Ordering domain, including the V21 CSM system and target state replacement for this.
  • Develop a robust team of analysts and delivery leads to take on an expanding and complex portfolio of initiatives.
  • Manage external vendor relationships.
  • Balance the needs of multiple stakeholders to ensure the right solutions for Rogers.
  • Collaborate with peers to create an intake and planning process to better align resource capacity with demand.

 

 

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

 

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 252975
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Digital & Technology



For more information, visit Rogers for Director, Wireless Postpaid Ordering